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United States Postal Service

2.8
(166 reviews)

Business Details

2000 County Road B2 W, Saint Paul, MN
55113, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2000 County Road B2 W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2000 County Road B2 W, Saint Paul, MN
55113, United States

Hours

Reviews

2.8
166 reviews
5 stars
63
4 stars
8
3 stars
9
2 stars
6
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individuals like Nicole and Monica for their outstanding service.

Long Wait Times

Several reviews mentioned long lines and wait times, especially during busy periods, indicating a need for more staff during peak hours.

Delivery Issues

Numerous complaints were made regarding mail and package delivery problems, including misdeliveries and packages marked as delivered but not received.

Inconsistent Service

While some customers reported positive experiences, others faced rude service and unhelpful staff, particularly mentioning specific employees like Erin and Annette.

Facility Conditions

Feedback indicated that the post office could benefit from improvements in cleanliness and organization, with some customers noting the need for updates.
  • JT
    John Toso
    3 days ago
    4.0
    Plan on getting there in mid-morning or mid-afternoon. Otherwise the lines are quite long.
  • CC
    Choua
    Feb 10, 2026
    5.0
    Always quick & friendly workers
  • PG
    Pete Glewwe
    Jan 6, 2026
    5.0
    I am always impressed with Nicole at this branch! She works at the customer service counter. No matter if there are 50 people in line or 5, she always has a smile and is extremely helpful. She is the epitome of what outstanding customer service should look like!
  • GR
    geno randono
    Dec 19, 2025
    1.0
    The self service kiosk was out of printer paper so you then had to go wait in line for a receipt. The boxes for packages were full so then EVERYONE had to go wait in line and this obviously made long lines. When I handed the worked my box, they tossed it about 10 feet into a cart but it bounced out on the muddy floor. When I looked at the worker, she purposely ignored me and left the package in the muddy floor. I get that they are busy and I could move past the receipt and full boxes. Throwing people's Christmas gifts around and leaving them on the muddy floor is too much.
  • NT
    Nancy Thorn
    Dec 19, 2025
    5.0
    This review is for Monica at the front desk. At this time of year the lines are long. She is always smiling and pleasant. Both times I have been there in the last couple of weeks she was working solo. Kudos to her.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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