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United States Postal Service

2.7
(169 reviews)

Business Details

1430 Concordia Ave, Saint Paul, MN
55104, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1430 Concordia Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1430 Concordia Ave, Saint Paul, MN
55104, United States

Hours

Reviews

2.7
169 reviews
5 stars
51
4 stars
21
3 stars
4
2 stars
10
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about individual employees and overall service quality.

Delivery Issues

Frequent complaints about lost or delayed packages, with customers expressing frustration over mail not being delivered or misdelivered.

Staff Performance

Mixed reviews on staff performance; while some employees were praised for being friendly and helpful, others were criticized for being lazy or incompetent.

Long Wait Times

Customers often experienced long wait times, especially during peak hours, leading to frustration.

Management Concerns

Several reviews highlighted issues with management and overall operational inefficiencies, suggesting a need for better oversight and training.
  • JB
    Julie B
    Feb 5, 2026
    1.0
    This is a copy of my review on Yelp today. This place is so ridiculous: HARD avoid this one, my fellow humans. Drive 15-20 miles out of your way, abandon all use of the mails, use FedEx, but whatever you do, do not go here. Service does not reside here. Neither does pleasantness, kindness, or really anything that you might want. Went in today with a package to mail; couldn't find the QR code in my phone for the counter person to print the label, but I had a printed label. I asked her to weigh the package to make sure I had enough postage and, I kid you not, she would not do it. The Post Office would not weigh a package for me. She said they only do that "if it's really heavy or something." LOL. If we're going to guess at weight, I'll just do that from home. Also, she could not spare any tape for me to put the label on, which ok, but really? She told me I had to "purchase it myself." LOL. I left, feeling totally defeated and without mailing my package, so I guess that's a W for her. I shall never return, so she can enjoy torturing other "customers." Really, truly, in all sincerity, do not ever go here.
  • JS
    Jesse Senart
    Dec 7, 2025
    1.0
    Slow, late, missing. That is what they give you!!!
  • KL
    Kat Li
    Dec 2, 2025
    2.0
    Had issues with the mail hold service. I had requested a mail hold online and selected the option to pick up the mail myself due to my own misunderstanding of where I would be picking up my mail. After being told my mail was being held at this location, I drove through rush hour traffic and stood in a long post-Thanksgiving line only to have the employee tell me she couldn't find my mail. The supervisor later appeared to tell me that my held mail was out for delivery despite my explicit preference for pickup. No explanation, no apology. The first employee was kind and the service technically worked, but USPS should step up its management and communication and stop taking its customers' time for granted.
  • CB
    Cokie Bastian
    Nov 22, 2025
    1.0
    I don't understand why the people who work at this post office are so horribly rude. It's absolutely unnecessary to treat people like this.
  • RB
    Robert Bragelman
    Nov 3, 2025
    1.0
    They can't find a letter sitting in their post office for one week now. On oct 24 2025 the letter was to go to Colorado. But st Paul office to lazy to do thier job. Wend u call they give me a runaround where it is. From now on I'm going to fed ex to mail they know what they doing

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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