United States Postal Service

2.7
164 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1430 Concordia Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1430 Concordia Ave, Saint Paul, MN
55104, United States

Hours

Reviews

2.7
164 reviews
5 stars
51
4 stars
20
3 stars
4
2 stars
9
1 star
80

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with specific complaints about individual employees and overall service quality.

Delivery Issues

Numerous reviews highlighted problems with lost or delayed packages, leading to frustration among customers.

Staff Performance

While some customers praised friendly and helpful employees, others described staff as lazy or incompetent, indicating inconsistency in service.

Long Wait Times

Customers frequently mentioned long wait times, especially during peak hours, contributing to a negative experience.

Facility Conditions

There were mentions of the need for improvements in the physical location, including cleanliness and accessibility.
  • CB
    Cokie Bastian
    2 days ago
    1.0
    I don't understand why the people who work at this post office are so horribly rude. It's absolutely unnecessary to treat people like this.
  • RB
    Robert Bragelman
    Nov 3, 2025
    1.0
    They can't find a letter sitting in their post office for one week now. On oct 24 2025 the letter was to go to Colorado. But st Paul office to lazy to do thier job. Wend u call they give me a runaround where it is. From now on I'm going to fed ex to mail they know what they doing
  • PX
    Pang Xiong
    Oct 21, 2025
    5.0
    Great staffs, and also have a self-served station.
  • SL
    Savannah Lessley
    Oct 18, 2025
    1.0
    Had a package that "failed" to be delivered and I had to track it down at the post office. When I ask why it couldn't be delivered the employee just kinda shrugged and didnt even answer me. So still I have no idea why I needed to do their job, track my package down, and pick it up myself. This isnt the first time either and I cant wait to be done with this location.
  • FM
    Felecia Murray
    Oct 14, 2025
    1.0
    The lady at the counter energy was showing on her face as I got in line I kept praying please let me not get her UUUGHH!!! She made me forget to change my address after picking up old mail because I just wanted to be done with her no smile looking all irritated this was at 2:01 on a Tuesday a black female with black glasses i'm only stating that because I want y'all to talk to her and I'm black I hate horrible customer service it just makes your day suck In a world that already sucks 😢 a smile goes a looong way ..

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.