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United States Postal Service

2.4
(143 reviews)

Business Details

1425 Minnehaha Ave E, Saint Paul, MN
55106, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1425 Minnehaha Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1425 Minnehaha Ave E, Saint Paul, MN
55106, United States

Hours

Reviews

2.4
143 reviews
5 stars
44
4 stars
4
3 stars
5
2 stars
1
1 star
89

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unhelpfulness from staff.

Delivery Issues

Numerous complaints about packages marked as delivered but not received, along with claims of misdelivered mail.

Communication Problems

Customers expressed frustration over the inability to reach the post office by phone, with many calls going unanswered.

Mixed Experiences

While some customers praised the friendly and helpful staff, others highlighted significant inconsistencies in service quality.
  • DJ
    Darryl Jennings
    Feb 11, 2026
    4.0
    I mailed something in the outside mailbox that picksup morning and evening 5 days/ week
  • LA
    L Ahlm
    Jan 26, 2026
    5.0
    We needed to go in person to verify it's really us changing address. It literally took 2 mins. Most of that was me explaining and trying to get my email open. Lol. Very friendly and professional.
  • FH
    Felicia Henderson
    Jul 28, 2020
    1.0
    If I could give less stars I would. Never have I had such a terrible experience with any usps til this one. It has been months since mail I sent out have not been able to be located, spoke with a guy who said he was the manager but he couldn't answer not one question about anything other than he was a usps employee he advsd my to call back the next day to speak with Emily who is just as incompetent as he was. Took me at least a week to get her at least on the phone only to have her take my information to "research" my mail contents and every since then I get no answer going up there is pointless cause everyone is clueless about how to solve issues or know the location or schedule of their manager Emily cause she hasn't been there each time I have. Terrible staff completely that should either be retrained or replaced
  • DH
    Dayton House
    Aug 6, 2018
    1.0
    Wouldn’t even give 1 Star if I didn’t have to. Don’t pay for express shipping if you live in their jurisdiction because you won’t even receive it by the standard ship date.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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