United States Postal Service

2.1
197 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7595 Currell Blvd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7595 Currell Blvd, Saint Paul, MN
55125, United States

Hours

Reviews

2.1
197 reviews
5 stars
45
4 stars
7
3 stars
7
2 stars
7
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, with many expressing frustration over the lack of assistance and professionalism.

Staffing Issues

Numerous reviews highlighted chronic understaffing, leading to long lines and delays in service, with only one or two clerks available during peak hours.

Package Handling

There were multiple complaints about lost or misdelivered packages, with customers experiencing issues related to incorrect deliveries and lack of accountability from staff.

Customer Experience

While some customers praised individual staff members for their helpfulness, many others reported negative interactions, indicating inconsistency in customer service quality.

Management Concerns

Several reviews pointed to a lack of effective management and oversight, with calls for better training and organization to improve overall service.
  • ME
    Matt E
    Oct 25, 2025
    1.0
    Extremely poor service. We regularly get the wrong mail for the same people, even though they live at different addresses. The last time I was in there, the lady at the counter told me to leave my return pkge and she'll affix the label "later." No way. I left with my package. She also wanted me to rate her on the payment device nearby. This was asked BEFORE she finished my transaction. I gave her a 5 rating because I was afraid she wouldn't mail my documents. Finally, here is a photo of my credit card bill recently received in our mailbox. What a complete sham of a local government business. Does no one in leadership care?
  • JL
    Julie Leithauser
    Oct 2, 2025
    1.0
    Had two different pkgs aay they weee dropped at lobby but nothing there. Call and it rings 24 times and then you get a busy signal. Fine way to run a business!!
  • SC
    StephAnn Cayetano
    Aug 4, 2025
    5.0
    There were was a long line and only two attendants but they were both quite pleasant with each customer while I waited my turn. Dropping off my packages the packages was speedy.
  • JA
    Joseph Adams
    Jul 31, 2025
    1.0
    It’s 1:13PM on a Thursday. There is a line out the door. There is no one behind the counter and has not been for 5-10 minutes. No sound. Just people waiting and waiting and waiting and waiting for … no one?
  • JM
    Joelle Moorhouse
    Jun 12, 2025
    5.0
    Worked thru the long line very quickly and efficiently! Friendly staff, especially Meggin

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.