United States Postal Service

2.0
262 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 7287 153rd St W to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7287 153rd St W, Saint Paul, MN
55124, United States

Hours

Reviews

2.0
262 reviews
5 stars
47
4 stars
10
3 stars
8
2 stars
16
1 star
181

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over the lack of assistance and confrontational attitudes.

Delivery Issues

Customers frequently reported problems with mail delivery, including packages marked as delivered but not received, misdelivered mail, and significant delays.

Staff Friendliness

While some customers praised individual staff members for their helpfulness and friendliness, these positive experiences were overshadowed by the overall negative sentiment regarding staff behavior.

Long Wait Times

Many reviews mentioned consistently long lines and slow service, particularly during peak hours, leading to customer dissatisfaction.

Facility Conditions

Complaints about the physical condition of the post office, including potholes and inadequate drop-off facilities, were noted by several customers.
  • SS
    s
    Oct 7, 2025
    1.0
    Miserable and aggressive customer “service”.
  • BG
    Brent Gerike
    Aug 29, 2025
    5.0
    Alice was amazing! Best post office. Don’t listen to the curmudgeons — the staff was great :)
  • KR
    K. Romig
    Aug 21, 2025
    1.0
    Rude associates today 8/21/25.
  • SI
    Sumaiya Islam
    Jul 17, 2025
    1.0
    Horribly rude customer service from an Indian lady who shuts off the door on customers’ face even if it’s 5:55pm without any response even if she was requested for help. No sorry, no please, no thank you from that “Get outta here”-version of face that she made!! Just horrible!!
  • SM
    Shane Maki
    Jul 15, 2025
    1.0
    Really? You can’t have a drop off post office box in the auto lane that you can drop your mail off without getting out of the car. We have a rover on Mars for God sakes get with the times.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.