United States Postal Service

2.5
136 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 40 Arlington Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Arlington Ave E, Saint Paul, MN
55117, United States

Hours

Reviews

2.5
136 reviews
5 stars
41
4 stars
10
3 stars
2
2 stars
7
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise friendly and helpful staff, many report rude and unprofessional behavior from employees.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or marked as delivered without an actual delivery attempt.

Efficiency

Customers express frustration with long wait times and slow service, particularly during busy hours.

Management Concerns

Several reviews highlight issues with management, including unhelpful responses to complaints and poor handling of customer inquiries.

Positive Experiences

Despite the negative feedback, some customers report positive experiences, citing specific employees who provided excellent service.
  • MB
    Mason Beekman
    Nov 13, 2025
    1.0
    Incredibly rude staff
  • KD
    Kayleigh L Dollinger
    Oct 11, 2025
    5.0
    Great post office. Super friendly and always a quick drop off
  • CF
    C.A. Fajardo (C.A. Fajardo)
    Oct 8, 2025
    5.0
    Excellent service... / Excelente atención...
  • NL
    Najee Lofton
    Sep 17, 2025
    1.0
    Horrible service and staff.
  • EY
    Erica Yang
    Jun 21, 2025
    5.0
    I’m super appreciative, thank you so much!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.