United States Postal Service

2.5
139 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 40 Arlington Ave E to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
40 Arlington Ave E, Saint Paul, MN
55117, United States

Hours

Reviews

2.5
139 reviews
5 stars
43
4 stars
10
3 stars
2
2 stars
7
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of disrespectful interactions.

Delivery Issues

Numerous complaints about packages being marked as delivered without actual delivery, along with misdelivered mail.

Mixed Experiences

While some customers praised the helpfulness of certain staff members, others expressed frustration with long wait times and poor service.

Management Concerns

Several reviews highlighted issues with management, including unprofessional behavior and lack of support for staff.
  • SS
    Stephen
    Dec 31, 2025
    5.0
    Always helpful.
  • PC
    Pablo Cortes
    Dec 19, 2025
    5.0
    They do their best with what little they got
  • MB
    Mason Beekman
    Nov 13, 2025
    1.0
    Incredibly rude staff
  • KD
    Kayleigh L Dollinger
    Oct 11, 2025
    5.0
    Great post office. Super friendly and always a quick drop off
  • CF
    C.A. Fajardo (C.A. Fajardo)
    Oct 8, 2025
    5.0
    Excellent service... / Excelente atención...

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.