Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 525 Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.0
175 reviews
5 stars
34
4 stars
6
3 stars
4
2 stars
10
1 star
121
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many customers reporting rude and unhelpful staff, particularly a specific employee named Alton.
Staff Attitude
Numerous reviews highlight a negative attitude from employees, with several customers feeling disrespected or treated poorly during their interactions.
Service Improvement
Some customers noted improvements in service quality over the past year, suggesting that management may be addressing previous issues.
Operational Issues
Customers frequently reported problems with the post office's hours, including early closures and long wait times, leading to frustration.
Delivery Problems
There are ongoing complaints about mail delivery issues, including misdelivered packages and poor handling by mail carriers.
- DLDulce LemusNov 13, 20251.0These girls' attitude is like they don't like their jobs; they have no empathy I went to get a lost key, the black girl started talking to me in a loud voice as if all the other customers wanted to know, I went to the other office where they solved the problem without much problem.
- JAJim ArmstrongOct 28, 20255.0Very calm and professional woman working the counter. Explained everything well and was very polite. In all trips here I haven't had a bad experience.
- CHChris HamiltonSep 15, 20255.0They were able to track down a package for me that wasn't supposed to be headed back to a sender in this area. Called me to let me know it's being shipped back to me and I was really impressed with the level of service.
- SJShelby JarmuzekSep 5, 20255.0Went in today to send off two packages, I used the self service kiosk for one but the second one (a padded envelope) confused me on how to send. I went inside for assistance and was greeted by a very kind and friendly woman who explained how I should have sent it for future reference but helped me at the counter anyways. She was genuinely such a doll, both my husband and I left smiling after having her assist us! I've been using this location for years and never had an overtly negative experience, sometimes there have been long waits or employees who seem tired/over it but as someone who has done CS work I appreciate the employees here every time I stop in. Thank you for serving the New Brighton/Mounds View community!
- DUDavid UppgaardAug 13, 20251.050 minutes late in opening the doors. No apology given.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 525 Main St offer?
They provide mail and package sending services, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, you can submit first-time passport applications here, and most locations also offer passport photo services.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours for the United States Postal Service at 525 Main St?
Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:30 AM to 1:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or in person by bringing two valid IDs and a completed application form.
Is the post office lobby accessible after regular business hours?
Most locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary, so check with your local Post Office.
What nearby places can I visit before or after stopping by the United States Postal Service?
Nearby you can find Domino’s Pizza for a quick meal, Pencil Box Solutions for educational services, and 500 Fifth Avenue Salon and Spa for beauty treatments.
Are there any nearby printing or design services close to the Post Office?
Yes, Minuteman Press offers printing and graphic design services nearby at this location.
Which nearby financial or real estate services can I access around the Post Office?
You can find Servion Realty, CU Preferred Investments & Insurance, and Bartel Wealth Management among other financial and real estate services close by.
Can I use public transit or local landmarks to find the United States Postal Service at 525 Main St?
The Post Office is centrally located in Saint Paul, near landmarks like the US Post Office and Domino’s Pizza, making it easy to locate when visiting nearby spots.