Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6160 in Saint Paul offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Just East Of Cleveland Ave On Ford Pkwy In Highland Ctr.
Mixed reviews on customer service; some employees are praised for being friendly and helpful, while others are reported as rude and unprofessional.
Package Handling Issues
Multiple customers reported issues with packages going missing or arriving empty after being dropped off at this location, raising concerns about theft.
Efficiency
While some customers noted quick service, others experienced long wait times and confusion regarding package drop-off procedures.
Cleanliness and Organization
Some reviews highlighted the store's cleanliness and organization, while others mentioned issues with staff professionalism and store conditions.
AA
Acadia
Dec 20, 2025
1.0
Reading through the reviews and realizing I never should have dropped off my iPhone for return at this location to be returned to Amazon. I dropped it off a month ago and it has not left the store???? I scanned it in at the self service station and then handed it to the employee behind the counter so that it would not get lost. Never left the store on the tracking. Clearly, as others have indicated, my phone has been stolen from this location and refunds are due to customers for this clearly ongoing issue ($210).
DN
dawn nettie
Dec 16, 2025
5.0
I had a positive experience on Friday 12/12 at this store returning two Amazon items. The woman that helped was super patient and friendly and it was a great experience
Thank you
TB
Thor Brye
Dec 11, 2025
1.0
Dropped off my iPhone trade-in and it never made it to the destination. The package was delivered but had been opened and resealed. Don’t recommend shipping anything valuable from this location
JL
J L
Dec 10, 2025
5.0
A big thank you to Kristen for taking the time to figure out why my package was not showing up after inputting the tracking number! We were on the phone for at least 15 minutes while she cross checked the information she had access to and eventually figured out what the problem was - thankfully the package was delivered today as promised. Thanks to Mary as well for tweaking the delivery address to make sure the package was delivered to the right address. Thank you ladies!
DD
DebbieLynn
Dec 4, 2025
2.0
I understand everyone’s hard working but so difficult process to get help . I took three packages in and two were shipped and tracked on other one did even show went anywhere past the store . So I’m out a ton of money . Claims process is a joke too and I can’t get any customer service . People don’t send those iPhone trade in through ups . Mine was basically obviously stolen from the store and nothing I can do about I’m out 1000$ . People knew what the box was my other boxes went through. So hard to get help without talking to some bot and told to go to claims I never had issues before . I will be using fed ex or nothing .
Yes, our hours on Sunday are 12:00 PM - 5:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6160 in Saint Paul offer?
The UPS Store #6160 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, passport/photo ID services, and computer access.
Where is The UPS Store #6160 located?
It is located at 2038 Ford Parkway, just east of Cleveland Avenue in Highland Center, Saint Paul, MN 55116.
What are the regular business hours of The UPS Store #6160?
Monday through Friday, it's open from 8:00 AM to 7:00 PM; Saturdays from 9:00 AM to 5:00 PM; Sundays from 12:00 PM to 5:00 PM.
Is The UPS Store #6160 open on Sundays?
Yes, it is open on Sundays from 12:00 PM to 5:00 PM, although holiday hours may vary.
What payment methods are accepted at The UPS Store #6160?
They accept American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6160 offer mailboxes for rent?
Yes, mailbox rental and mailbox services are available at The UPS Store #6160.
Are there any special offers or coupons available at The UPS Store #6160?
Yes, customers can save big with special offers and coupons available on their website at theupsstore.com/store-services/special-offers/do-more-spend-less.
What nearby real estate agents are located close to The UPS Store #6160?
Goodlandia Real Estate is a nearby real estate agent close to The UPS Store #6160, making it convenient to handle real estate needs alongside mailing and shipping services.
Are there any IT service providers near The UPS Store #6160?
TeamLogic IT is located nearby and offers IT service and computer repair, providing a convenient option for tech support near The UPS Store #6160.
What dining options are near The UPS Store #6160?
Papa Murphy's Take 'N' Bake Pizza is nearby, ideal for picking up a fresh pizza either before or after visiting The UPS Store for your shipping or printing needs.