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The UPS Store #1948 in Saint Cloud offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Behind Trustone Bank (Division & 33rd).
Customers frequently mentioned the store's poor location, limited parking, and small size, leading to overcrowding and long wait times.
Customer Service
While some staff were praised for being friendly and helpful, there were numerous complaints about rude and unhelpful employees, leading to inconsistent customer experiences.
Efficiency
Despite being busy, many customers noted that service was generally quick and efficient, especially for Amazon returns.
Notary Services
Several reviews highlighted issues with notary services, including refusal to notarize certain documents without clear communication of policies.
AB
Adam Blaskowski
5 days ago
5.0
Always good service on time.
BB
Builder Builders
Feb 18, 2026
5.0
Great location.
CW
Cory Weisen
Feb 9, 2026
1.0
I can’t think of a worse location in St. Cloud for a pack and ship store. Parking is a nightmare, one single door entry, and the store is extremely undersized, for the amount of people inside. It’s only people with Amazon returns. Seems the owner has focused solely on collecting the small revenue gained from Amazon returns, which in turn overloads staff and gives bad a terrible customer experience. Unfortunately, there is no other option for the majority of Amazon returns, I’m sure the owner knows this. Upgrade location if you have 15+ people in the store at 4pm. You can’t even bring in UPS max dimensions package. Hard to take a small package between the random islands (out there to control the never ending line) and backlog of Amazon returns laying in the floor there is no where else to put.
ST
Shaontay Tyson
Jan 7, 2026
1.0
Every time I go here to pay my mailbox they're never open. They don't answer the phone. So how do I pay for my mailbox? Is there a 1-800 number? Who do I talk to cuz someone please get back to me cuz this is crazy
TT
TheWiccanWarrior
Jan 5, 2026
4.0
Too small for the amount of business. Needs a bigger location with more staff
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
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