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Visit your local Post Office™ at 265 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The absolute worst place, regularly incorrectly deliver my mail or other’s mail, damage packages, and the rudest customer service.
LS
Logan Strand
Oct 15, 2020
4.0
***Update***
Since the review I re did the paperwork for the third time, and all my orders have shown up. Updating to reflect current view of services.
They have been delivering my letters to my address since I moved in August, but for some reason they randomly send packages back to the sender for no particular reason.
SL
Samantha L
Jul 8, 2020
3.0
There is one really amazing employee here whom of which I love, as she is very kind and understanding!
Before writing this I’d like to state that I work nights so showing up at the post office at a decent time can be very hard at times, because I need my sleep, and I understand that the world can’t make accommodations for my sleep schedule :)
Today I showed up, unfortunately three minutes before closing, which I have done multiple times before (i would always be polite and apologize, I understand it’s not exactly nice to deal with a late customer) and they have still let me come in and put my packages into the system, while being considerate and understanding. But today as I was getting out of my car the employee stopped me and asked if my packages were prepaid, I told her no, and then she told me that she would not be putting my packages into the system today, and redirected me to 2 usps’ in 2 different towns that closed in just 30 minutes.
I understand that it was probably frustrating for me to show up so late, but there are times where you have to stay 3 minutes after work to help out customers, there have been times where I’ve had to stay 20 minutes after work at my job because a customer needed help. So for me, this was poor customer service. Especially considering I only had 3 packages and most likely wouldn’t have taken any more than 5 minutes. I will most likely be taking my business to the pine city usps from now on.
MG
Megan Gilliland
Jan 22, 2019
1.0
Poor customer service. The lady that didnt help me was very rude! Wont be going back if I can help it.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 265 W 5th St?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a passport at this USPS location?
Yes, this location accepts first-time passport applications for the U.S. Department of State and can also take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require scheduling an appointment online. Limited walk-in hours may be available at select locations.
What are the operating hours for this USPS branch?
Monday through Friday, it's open from 8:30 AM to 4:30 PM; Saturday hours are 9:30 AM to 11:30 AM; closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can reserve a PO Box online through the USPS website or apply in person at the Post Office with two valid forms of ID and a completed application.
Are the PO Boxes accessible after hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Check with this Post Office for specific lobby hours.
What nearby businesses can I visit around the USPS at 265 W 5th St?
Nearby you can visit Rush City Bakery for snacks, the Rush City Public Library for community resources, and Minnesota Bread Company if you need baked goods.
Is there a local health care provider near this Post Office?
Yes, All About Caring Home Care provides health and medical services close to the USPS location.
What services does East Central Towing near the Post Office offer?
East Central Towing provides towing, automotive repair, and emergency roadside services nearby for your convenience.
How can knowing about Rush City Community Center be helpful when visiting the Post Office?
After your postal errands, you might engage with community events or services at the Rush City Community Center located nearby, enhancing your visit to the area.