United States Postal Service

2.8
19 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 265 W 5th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
265 W 5th St, Rush City, MN
55069, United States

Hours

Reviews

2.8
19 reviews
5 stars
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8
  • JF
    Jenna Fahland
    Dec 16, 2023
    1.0
    The absolute worst place, regularly incorrectly deliver my mail or other’s mail, damage packages, and the rudest customer service.
  • LS
    Logan Strand
    Oct 15, 2020
    4.0
    ***Update*** Since the review I re did the paperwork for the third time, and all my orders have shown up. Updating to reflect current view of services. They have been delivering my letters to my address since I moved in August, but for some reason they randomly send packages back to the sender for no particular reason.
  • SL
    Samantha L
    Jul 8, 2020
    3.0
    There is one really amazing employee here whom of which I love, as she is very kind and understanding! Before writing this I’d like to state that I work nights so showing up at the post office at a decent time can be very hard at times, because I need my sleep, and I understand that the world can’t make accommodations for my sleep schedule :) Today I showed up, unfortunately three minutes before closing, which I have done multiple times before (i would always be polite and apologize, I understand it’s not exactly nice to deal with a late customer) and they have still let me come in and put my packages into the system, while being considerate and understanding. But today as I was getting out of my car the employee stopped me and asked if my packages were prepaid, I told her no, and then she told me that she would not be putting my packages into the system today, and redirected me to 2 usps’ in 2 different towns that closed in just 30 minutes. I understand that it was probably frustrating for me to show up so late, but there are times where you have to stay 3 minutes after work to help out customers, there have been times where I’ve had to stay 20 minutes after work at my job because a customer needed help. So for me, this was poor customer service. Especially considering I only had 3 packages and most likely wouldn’t have taken any more than 5 minutes. I will most likely be taking my business to the pine city usps from now on.
  • MG
    Megan Gilliland
    Jan 22, 2019
    1.0
    Poor customer service. The lady that didnt help me was very rude! Wont be going back if I can help it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.