FedEx Office Print & Ship Center

Reviews

• LG

  Levi David Gilmore

  Apr 15, 2026
  5.0
  The guy working was nice to me.
• CC

  Chris C

  Apr 8, 2026
  5.0
  Very competent and efficient service, consistently.
• RR

  Ruth Rothschild

  Apr 2, 2026
  5.0
  I recently went to the FedEx store at 440 Crossroads Dr in Rochester, MN to send some important documents to another state, via FedEx standard overnight. I also needed to do some color printing on the self-service printers. Rebecca was the FedEx employee I dealt with at this location. She was great-- friendly and professional, and understanding throughout the process, from the printing all the way through giving me information on my options for sending my package, especially since this was the first time I had ever sent anything through FedEx. She also made sure that she had the correct address of the recipient on the label by having me double check it before she printed up the label. There was a minor correction, which she took care of before printing the label. Later on that day, I realized that I hadn't asked her to require a signature. So, I went back to the store and she took care of it in an efficient and professional manner (ie, cancelled my original order and wrote up a new one with the signature required by the recipient of my package). I really appreciate the service I received from her. It's good to know that this particular FedEx location in Rochester has a dedicated, professional employee like Rebecca. A huge thank you, Rebecca. I really appreciate your patience and the outstanding service you gave me.
• JB

  Jamie Benter

  Mar 17, 2026
  1.0
  Very unimpressed with the delivery I received. First day was told 3 different times for my package. The second day I stayed home and they never showed and the last day if my dogs didnt bark I dont believe the guy would have knocked. Im definitely not a fan of FedEx. I would never use it for delivery if it were my choice. Ever package ive ever got from them has been a horrible experience.
• MB

  Megan Bowdon

  Mar 11, 2026
  1.0
  Arrived to digitize some paper documents today. The 2 staff at the counter told me that I would either need to come back tomorrow or do it without any assistance because there are only 2 of them working today. I proceeded to do it myself without assistance while they both stood at the counter with no one else in the store. When asked how much it costs per page, neither of them knew they answer or offered to look at it to find out. But have no doubt, I was charge almost 10$ per page (the same price I would've been had they done it for me) for them to stand there and watch me do it myself. I decined the print option because that would have been over $300! I guess I'll buy my own scanner and save the trip. At those prices, it'll pay for itself in no time.

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