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Visit your local Post Office™ at 1445 Valleyhigh Dr NW! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
United States Postal Service
1445 Valleyhigh Dr NW, Rochester, MN
55901, United States
Hours
Reviews
2.3
173 reviews
5 stars
38
4 stars
14
3 stars
7
2 stars
16
1 star
98
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service and long wait times, with some waiting over 40 minutes to be served.
Staff Attitude
While some staff were described as friendly and helpful, there were numerous complaints about rude and dismissive behavior from certain employees.
Delivery Issues
Many customers experienced problems with mail delivery, including lost packages, delayed mail, and incorrect deliveries.
Communication Problems
Customers expressed frustration over the inability to reach the post office by phone, with many stating calls went unanswered.
Staffing Concerns
Several reviews highlighted that the location is understaffed, contributing to slow service and customer dissatisfaction.
- PSPeggy Schneider1 day ago1.0I tried to mail a box on Sunday afternoon. I got postage, but the package drop box had a sign that it didn't work. I drove to the back dock and saw people working. I asked them if they could take it. They checked with the supervisor, and she said to tell me they're closed and come back Monday. I said I'm having surgery tomorrow, so tell her to fix the stupid box. Some other person left their package on the floor under the broken drop box. Also, there were a bunch of cars in the front customer parking lot (no customers) and many spaces in back. No wonder this post office has such bad ratings.
- LNLeo NoserDec 22, 20251.0Figure out the parking issue! Its ridiculous!
- JSJennifer SextonDec 17, 20252.0Can we talk about how this is the slowest post office I’ve ever been to? I’ve lived in multiple states, and I’ve never been to one this slow. I waited in line for 20 minutes, and it didn’t move at all.
- MMMTM MDec 4, 20251.0When business owners have business items that need to be dealt with in timely matters and there are issues with mail delivery, you have got to ANSWER THE PHONE!!!! Why have a phone number if you never answer it?!!!
- KRKevin ReynoldsDec 3, 20251.0It is Wednesday night and we haven't had mail delivered since last Saturday. I am waiting for medications and time sensitive mail. USPS doesn't care because they don't have anyone willing to work. If I could give a zero star rating, I would. Total fail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 1445 Valleyhigh Dr NW?
You can send mail and ship packages, purchase money orders, rent PO boxes, apply for passports, buy gift cards, and access other postal products and services at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can also take your passport photo. Remember to complete and print your application form before your visit.
Do I need an appointment for passport services at this location?
Most Post Offices with passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this USPS location?
The Post Office is open Monday to Friday from 8:00 AM to 6:00 PM, Saturdays from 9:30 AM to 1:30 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search for and reserve PO Boxes online at the USPS website, then complete your setup in person at this location.
Is 24/7 access available to PO Boxes at this Post Office?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it is best to check with this specific location.
What is the cost for a passport photo at this USPS location?
The fee for a passport photo is currently $15 at USPS.
What nearby places can I visit before or after the Post Office at 1445 Valleyhigh Dr NW?
Nearby, you can visit the Post Office Rochester, Compass Carts for sporting goods, or Little Thistle Brewing for a brewery experience. These spots offer convenient options for errands or recreation around your postal visit.
Is there public transportation accessible near the USPS at 1445 Valleyhigh Dr NW?
Yes, Rochester Bus Service and Rochester Bus Service Inc are nearby, providing options to help you reach the Post Office and other destinations around town.
Are there any community organizations close to the United States Postal Service on Valleyhigh Dr NW?
Yes, ABC Ability Building Community and GYC, both community services and non-profits, are nearby and offer support and activities within the local community.