United States Postal Service

2.7
77 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 1224 Eastgate Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1224 Eastgate Dr SE, Rochester, MN
55904, United States

Hours

Reviews

2.7
77 reviews
5 stars
28
4 stars
0
3 stars
5
2 stars
6
1 star
38
  • RM
    R M
    Oct 17, 2025
    1.0
    Mail was put on hold beginning October 1 and ending October 31. Mail and packages just keep on being delivered during this period. The incompetence is breathtaking! Called USPS several times and even met with the delivery supervisor at Bear Creek Station but they just cant get it done.
  • JH
    James Henckel
    Jul 7, 2025
    1.0
    Slow, and unhelpful. Avoid at all costs
  • BO
    Brenda Olson
    Jun 29, 2025
    2.0
    Ongoing issue of getting a notification stating package delivered in package locker. Go to get the key out of my mailbox and no key.... They have put the key in the wrong mailbox... Forget about calling.. No one picks up. Now we're in for the weekend. The heat is on. The items are heat sensitive. Am at the mercy of whoever has the key for the package locker...I literally can not count how many times this has happened.
  • HM
    Haleigh McDaniel
    May 30, 2025
    1.0
    The person who delivers to my address is unreliable. I've had many packages be delivered to the wrong address when my address is clearly on the label. This needs to be looked into honestly.
  • LI
    Lin Ide
    Apr 17, 2020
    3.0
    3 stars is being generous. They tried to shove a package that clearly wouldn't fit into my mailbox. The guy then had to ring my buzzer (secured apt) and sheepishly hand me a partially crushed box. He's lucky he didn't damage anything inside. I called and filed a complaint, but they said there wasn't really anything they could do about it, because 3 different people run the route I'm on (rotating schedule, I guess). Other than them trying to shove larger packages into the box just so they don't have to walk 10ft to the front door, I've had no major issues.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.