Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1417 in Rochester offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Maple Wood Square Mall Across From Best Buy North.
Details
- DeliveryNot available
Location
Hours
Reviews
3.5
212 reviews
5 stars
112
4 stars
16
3 stars
9
2 stars
11
1 star
64
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and efficient, especially during busy times.
Staffing Issues
Numerous reviews highlighted chronic understaffing, leading to long wait times and frustration among customers.
Operational Hours
Several customers reported that the store frequently does not open on time, causing inconvenience.
Mixed Experiences
While some customers had excellent experiences, others reported rude or unprofessional behavior from certain employees.
Store Condition
Feedback indicated that the store's cleanliness and organization were lacking, with some describing it as dirty and unkempt.
- DWDeb WardDec 23, 20255.0Staff are super nice, courteous and work quickly. Especially during the holidays and long lines, they get the customers in and out quickly.
- WHWill HerbertDec 19, 20255.0I just had one of the best customer service experiences of my life. I walked in planning to do some lamination for a homemade Christmas gift. I saw that the line almost reached the door because of everyone trying to ship their holiday packages. All cash registers were taken by employees calmly and quickly helping everyone post their packages. When I got to the front, I let the employee know I wanted to do some laminating for my gift. Another employee, Dave, came out of the back and set up a little area where he could help me so she could continue helping customers. He patiently explained how we could set up some of the laminations and carefully put them together with me. The first employee even suggested that I use yellow cardstock as a background rather than the colors I brought to help my gifts pop. We quickly got my homemade bookmarks laminated and they turned out great. I never write reviews, but this was an amazing experience when it could have easily been difficult and stressful. This is a great UPS store. Pictured are my homemade bookmarks I made as a gift
- MRMadeline RobertsDec 11, 20251.0Had the most unhelpful conversation on the phone. The guy just kept saying I’m the ups store I don’t know and kept telling me to contact the company to track it? That doesn’t make any sense sir. Also saying the say thing to me over and over again and getting testy with me is not helpful, it’s just reiterating that you don’t want to help me. Get out of customer service please.
- KDKelsi DavisNov 17, 20251.0It says they are open at 8am but they are not open. I've been sitting outside and no one is here. I have seen a handful of cars come and go disappointed that the store says it's open but it is not. Incredibly frustrating.
- VMVirginia MillerNov 11, 20255.0I had missed the part in the email about my Amazon return needing to be customer packed, and unfortunately I didn't bring my purse into the store with me, don't have Apple Pay, etc. The very kind employee let it slide and told me to pay him the next time (I will be stopping back to pay). I appreciate the kindness.
Frequently Asked Questions About The UPS Store
What services does The UPS Store #1417 in Rochester offer?
The UPS Store #1417 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #1417 located?
It is located at 3936-E Frontage Rd Hwy 52 N, Rochester, MN 55901, US, across from Best Buy North in Maple Wood Square Mall.
What are the regular business hours for The UPS Store #1417?
Monday to Friday from 8:00 AM to 6:30 PM and Saturday from 9:00 AM to 4:00 PM; closed on Sundays.
Does The UPS Store #1417 observe any holiday closures?
Yes, the store is closed on Thanksgiving Day, Christmas Day, New Year’s Eve, New Year’s Day, and Martin Luther King Jr. Day, but open on Veterans Day and the day after Thanksgiving.
What payment options are accepted at The UPS Store #1417?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, Samsung Pay, and Visa.
Can I find mailing supplies and moving boxes at The UPS Store #1417?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage.
What is the contact phone number and email for The UPS Store #1417?
Phone number is +1 507-280-8025 and email is store1417@theupsstore.com.
What nearby places can I visit near The UPS Store #1417?
Nearby you can visit Papa Murphy’s Take ‘N’ Bake Pizza for a meal, Rochester Area GNC for health supplements, and Diamond Nails for nail salon services.
How can nearby places like Papa Murphy’s enhance my visit to The UPS Store #1417?
You can grab a pizza at Papa Murphy’s before or after handling your shipping and printing needs at The UPS Store, making for a convenient and efficient trip.
Are there professional services nearby that complement what The UPS Store offers?
Yes, nearby places like Shred Nations provide shredding services, and One-80 Woodcare offers building supplies, which may complement your business needs when visiting The UPS Store.