United States Postal Service

2.4
104 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4455 Village Lake Dr SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4455 Village Lake Dr SE, Prior Lake, MN
55372, United States

Hours

Reviews

2.4
104 reviews
5 stars
32
4 stars
1
3 stars
3
2 stars
4
1 star
64
  • AS
    Anthony Shchepilov
    Oct 20, 2025
    1.0
    This post office doesn’t even deserve 1 star, it’s slow, understaffed, closed its mailing service won’t deliver to your door even if the sipping says to, will deliver you the wrong mail that goes to the other side of prior lake, won’t help you with a solution and will just tell you to figure it out on you own
  • NG
    Natalie Gonzalez
    Oct 14, 2025
    2.0
    Depop gives sellers a code to scan at USPS to drop off orders, one day the asian man was super organized about my packages (i think it was 4) told me how to do it so they dont get mixed up. Super informative and i decided to keep doing that. The lady with dirty blonde or brown hair with bangs attended me the next time i came, i explained to her why my bags weren’t closed when i came to the register so we can make sure it doesn’t get mixed up. Well she was rude and snappy and didnt take one second to understand what i was saying because she immediately said “WE CANT CLOSE THEM FOR YOU” …. I said okay and moved on. ALL my packages were sent to the wrong location which is $ LOST on my part. I came in today to drop off and let them know kindly to keep an eye out on those kind of details. She got a little passive and said “ well you can print out the labels on your own and drop so that doesn’t happen”. THIS IS YOUR JOB. I had also called a few times and the location NEVER answered or reached back.
  • GP
    Grant Peterson
    Oct 2, 2025
    1.0
    It's not uncommon for any post office to not answer the phone, but 32 unanswered calls over the course of a couple weeks is truly asinine. How is this even possible?
  • WS
    Wilson Spohn
    Jul 8, 2025
    5.0
    IDK
  • MM
    Marie
    Aug 25, 2017
    1.0
    Went there this morning to inquire about my missing mail only to discover the carrier mistakenly put the end date vs my start date to my vacation. I was confronted by a defensive and rude mail clerk who said, "I must have filled out the days wrong." I asked her to check because I know I didn't and when she looked at the card and realized I was correct she said, "everyone makes mistakes." If I could give them 0 stars I would. This PO is so poorly run.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.