The UPS Store

4.3
168 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3300 in Plymouth offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located Near Cub Foods And Mann Plymouth Grand 15.

Details

  • DeliveryNot available

Location

The UPS Store
3500 Vicksburg Ln N, Plymouth, MN
55447, United States

Hours

Reviews

4.3
168 reviews
5 stars
131
4 stars
9
3 stars
1
2 stars
3
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and going above and beyond to assist with various needs.

Staff Performance

Kenny received numerous accolades for his exceptional service, while other staff members were also noted for their professionalism and helpfulness.

Mixed Experiences

While many reviews highlighted positive interactions, some customers reported rude or unhelpful service, particularly during busy times.

Operational Issues

Several customers expressed frustration with inconsistent store hours and issues with order fulfillment, including late openings and unfulfilled print jobs.

Store Environment

Feedback indicated a need for better organization and cleanliness in the store, with some customers describing it as cluttered.
  • JW
    Joshua Williams
    2 days ago
    1.0
    I'm not sure whether this employee was simply rushing to get off work or had an attitude issue, but we arrived exactly before closing time and only needed to drop off a small package, which would have taken less than 30 seconds. However, he told us the store was closed and even asked us to drive 15 minutes to another UPS location. The behavior was very unfriendly, and it felt like possible racial discrimination. I hope management will seriously look into this situation.
  • RO
    Rachael Oelke
    3 days ago
    5.0
    I was nervous about shipping a wedding dress, but Justin found me secure and affordable packaging and got the dress on its way in minutes so I could get on with my busy day. Excellent service with a great attitude 👍🏻
  • AA
    Amita
    Nov 17, 2025
    5.0
    I visit this store frequently and every time I get an amazing customer service. Staff is very patient and polite. Overall excellent management.
  • DM
    Dan McKenzie
    Nov 9, 2025
    3.0
    Nice associates but the store is filthy and shabby.
  • HR
    Hemanth Rao
    Oct 14, 2025
    5.0
    Had some custom print jobs for an event and was asked by the UPS staff to speak to Kenny. Kenny was very patient, understood the requirements, even offered suggestions, even printed some samples to show how the end product will look like. From start to finish it was handled very well and would like to praise "Kenny" for his superb job. Thanks to Kenny and team

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Plymouth offer?

The UPS Store #3300 in Plymouth provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.