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Visit your local Post Office™ at 209 E Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Delivery, customer service and IQ. They need a complete overhaul at this post office and to read their own regulations. Only half the block is receiving mail because they are trying to FORCE us to get new mail boxes and clump them together which we have to pay for and do the labor ourselves. They have lost our mail so many times. Give it to the wrong address. They refuse to talk to me at all but can talk to my husband every single time. If you refuse to do your job, you need to get fired!
IS
Irene Simonson
Jul 25, 2025
2.0
It's really too bad that it is so hard for carriers to scan packages they pick up. Now one I shipped is lost and all it says is "label created". Pretending they never got the package. How hard is it to scan packages? That's part of the job. I have the guy picking up the packages on security camera footage, all 3 the day of the incident, but only 2 packages made it to the customers. USPS is the only shipping service that refuse to scan all packages.
DC
Dustin Cook
Jun 8, 2025
1.0
Poster SEVEN! I can legally be on premises, recording, and your workers need to understand this and stop trying to take away my rights!
LN
lynn nicks
Sep 16, 2023
1.0
Terrible service. Mail not delivered due to a dog being tied securely to a tree, and today because "the front door wasn't accessible". The door is where it has always been. This carrier should quit. She obviously does not care for her job.
CJ
Cody Jensen
Aug 6, 2021
1.0
Called to see if I could pick up my package at the facility and they just simply said “no”. That they were still sorting everything. Asked if I could come four hours later and they still said “no”. Not helpful. Also, rarely leave reviews, but this was unfortunate. Poor experience.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 209 E Broadway St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Yes, most passport services require an appointment using the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service on Broadway St?
Monday through Friday 8:30 AM to 5:00 PM, Saturday 9:30 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this Post Office?
You can search, reserve, and begin the application process online, then complete setup in person at the Post Office with valid ID.
Is the postal lobby accessible after hours for PO Box customers?
Most locations offer 24/7 lobby access to PO Boxes, but hours can vary. Check with the local Post Office for specifics.
What nearby places can I visit before or after my trip to the Post Office on Broadway St?
You can visit the Owatonna Public Library, Owatonna Park and Recreation Department, or Fresh Cafe Owatonna, all close by and great for relaxing or errands.
Are there insurance agencies near the United States Postal Service for Owatonna shoppers?
Yes, several insurance agencies like Federated Insurance and Farmers Insurance Group are near the Post Office, convenient for combining errands.
What local services are available near the United States Postal Service?
Nearby you can find dental care at Smith Dental Care, staffing services at Life Style Staffing, and gyms like Owatonna Fitness.
Where can I find more information or book a passport appointment online for this USPS location?
Use the online scheduler at https://tools.usps.com/rcas.htm to book passport appointments and find additional information.