United States Postal Service

2.3
55 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 209 E Broadway St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
209 E Broadway St, Owatonna, MN
55060, United States

Hours

Reviews

2.3
55 reviews
5 stars
15
4 stars
1
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3
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1 star
34
  • CL
    Christine Lindgren
    Aug 26, 2025
    1.0
    Delivery, customer service and IQ. They need a complete overhaul at this post office and to read their own regulations. Only half the block is receiving mail because they are trying to FORCE us to get new mail boxes and clump them together which we have to pay for and do the labor ourselves. They have lost our mail so many times. Give it to the wrong address. They refuse to talk to me at all but can talk to my husband every single time. If you refuse to do your job, you need to get fired!
  • IS
    Irene Simonson
    Jul 25, 2025
    2.0
    It's really too bad that it is so hard for carriers to scan packages they pick up. Now one I shipped is lost and all it says is "label created". Pretending they never got the package. How hard is it to scan packages? That's part of the job. I have the guy picking up the packages on security camera footage, all 3 the day of the incident, but only 2 packages made it to the customers. USPS is the only shipping service that refuse to scan all packages.
  • DC
    Dustin Cook
    Jun 8, 2025
    1.0
    Poster SEVEN! I can legally be on premises, recording, and your workers need to understand this and stop trying to take away my rights!
  • LN
    lynn nicks
    Sep 16, 2023
    1.0
    Terrible service. Mail not delivered due to a dog being tied securely to a tree, and today because "the front door wasn't accessible". The door is where it has always been. This carrier should quit. She obviously does not care for her job.
  • CJ
    Cody Jensen
    Aug 6, 2021
    1.0
    Called to see if I could pick up my package at the facility and they just simply said “no”. That they were still sorting everything. Asked if I could come four hours later and they still said “no”. Not helpful. Also, rarely leave reviews, but this was unfortunate. Poor experience.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.