Optimize Digital Marketing

Reviews

• AS

  Alicia Sizemore

  May 25, 2022
  4.0
  We used OSM for 4 years. The first 2 years were great! I had a dedicated account manager and they did a wonderful job. The last 2 years were not so great. The account managers were constantly changing and I wasn't receiving the great service that I had previously experienced.
• OA

  OLD TOWN TIRE AND AUTO

  May 17, 2022
  1.0
  We joined them in 2018 the down fall is lots of turnover.... since 2018 we have had at least 6 different reps. I just reached out to my rep because 2 reps ago I was told we were going to get $1000 worth of professional pictures if we went to their package that was $339.00 a month, so we did... I never received the pictures so they said that rep didn't have me sign a contract so they couldn't honor the promotion. I told them I would like to cancel for a couple months to weigh the benefits to be told I would have to pay one more month because they require a 30 day notice... How are you going to hold me to a contract you clearly told me we don't have which is why you couldn't honor the pictures... If the customer doesn't get the benefit of a contract with no contract why should your company? Needless to say I will be canceling indefinitely. Update: They still charged me for another 30 days even though I cancelled 15 days before the next payment was going to come out and they are removed from all my social media accounts and are not providing a service for our company anymore, but they still wanted there last $339.00. Wouldn't recommend!
• NG

  Natalie Griffin

  Sep 18, 2017
  5.0
  I would recommend OSM to anyone out there that is looking to work with a great social media marketing company. I feel like I am truly Marissa's only client anytime I contact her! I have seen our social media and reviews go to a new level in such a short amount of time.

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