The UPS Store

Reviews

• MC

  Mary Cheasick

  Feb 17, 2026
  5.0
  Fast and helpful and polite service! Love the self help center for Amazon returns, too!
• KR

  Kristine Reed

  Jan 29, 2026
  5.0
  Ryan and Natasha are absolutely fantastic! So professional and knowledgeable....top tier employees!!!
• WY

  Winston Young

  Jan 17, 2026
  5.0
  Very helpful and knowledgeable staff, much more professional than other ups locations, unlike the location in Wayzata that were less helpful to me. I wish both locations the best but the Wayzata one should be more like the Minnetonka one.
• NR

  Nashaly Rivera

  Jan 13, 2026
  1.0
  I work nearby at a law firm and always mail stuff out to my clients. We have a business card and I usually just type it in manually, its never been an issue. Today, I was dropping off a flashdrive i was mailing to a client and was not allowed to do what I usually do. The employee helping me told the store owner that usually thats not allowed due to costs to the store and the store owner said it was fine with her as long as I had an ID. I explained to the employed this was a business card and so, it has no name just the business name. He said they wouldn't be able to do it. This wouldn't be an issue if I hadn't been coming to this store for years to send things to clients. Ive had this same interaction with the store owner and she's never had an issue. I think had the employee been more polite and listened to what I was saying, it would have been fine. This UPS store is about 2 minutes from my office and I will be driving out 10 minutes to the next one.
• JF

  Justin Flesher

  Dec 30, 2025
  1.0
  The employees at this store are absolutely miserable. I heard Ryan tell a women she would need to come back another day because they were too busy to ship her order (no one in the store). Another time when I visited, the employee was so visibly frustrated by 2 people in the store at once that they locked the door behind us (2 hours before closing). Choose another location. These people are clearly to overwhelmed to help customers.

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