United States Postal Service

4.0
38 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 811 Lasalle Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
811 Lasalle Ave, Minneapolis, MN
55402, United States

Hours

Reviews

4.0
38 reviews
5 stars
28
4 stars
1
3 stars
0
2 stars
0
1 star
9
  • TG
    Theodore Green
    Dec 30, 2025
    1.0
    they are either incompetent or thieves, they claim my $300 package that I gave to a postal clerk at the desk and has been missing since November is “lost in a warehouse or something” but refuse to either reimburse me or look for the package, or honestly do anything but interrupt me when I’m trying to ask them follow up questions. i’ve shipped 100s of packages with usps and never experienced customer service this disgusting, would avoid this post office like the plague.
  • CR
    Collin Redwine
    Oct 17, 2025
    5.0
    Best post office in the cities. Jill is the greatest. Helpful and a wealth of knowledge. She helped me with change of address, international shipping, and everything in between during my years of working downtown.
  • GD
    G Day
    Sep 8, 2025
    5.0
    Best post office to do your business at. The main post office downtown hasn't been scanning packages that get dropped in the bin until the next day and my mail carrier is very random with scanning packages. If you want to know where your package is after its dropped off, use this location!
  • LL
    Lizbeth
    Dec 30, 2024
    1.0
    Jill provided the worst customer service I’ve ever experienced. She is the rudest employee at that location, acting as if she were the one paying me. She didn’t even greet me with a ‘Hello,’ ‘Good afternoon,’ or offer a simple ‘Thank you.’ Instead, she provided information in a way that made it seem like I was expected to already know everything about their services. It’s obvious she selectively decides who deserves politeness and who doesn’t.
  • AH
    Abdul H
    Mar 20, 2018
    1.0
    The lady (late 40s, skinny, ethnicity black I believe) at the counter is so rude. She was pissing customers off. One customer just left after he couldn't take anymore rudeness from her. I would have left too but I really had to mail something. Worst customer service ever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.