United States Postal Service

2.7
78 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2811 University Ave SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2811 University Ave SE, Minneapolis, MN
55414, United States

Hours

Reviews

2.7
78 reviews
5 stars
28
4 stars
3
3 stars
3
2 stars
4
1 star
40
  • FA
    Fatuma Abdisalan
    Nov 2, 2025
    5.0
    It’s so amazing the customer service is top tier
  • TS
    Tomo Sato
    Sep 15, 2025
    5.0
    I know reviews tend to be biased based on bad experiences, while people with good experiences won't do that for services like the USPS (they only might do it for a restaurant, for example). I use (receive a lot, and I feel really bad for my mailman) this USPS location and I would say given the number of high density buildings, tough local traffic and parking, lots of building security codes, and all that, they do a great job. If you go slightly off hours (like 11am), there is almost never a line, and service is very efficient and professional. With "missing packages", one should consider if this location is responsible, if the shipper's handwriting was legible (or printed label visible if toner is running out) or it wasn't package theft. Overall, especially in the past half a year, I've had great service from them.
  • MR
    M R
    Aug 27, 2025
    1.0
    Huge line because they had one (1) guy working. When I got to the front he tried to tell me my envelope was a package because it didn’t fit through the slot. When I took it and literally did it in front of his eyes, he just told me to go to another post office. Line is basically out the door at this point. Ridiculous.
  • JC
    Justina Coleman
    Aug 26, 2025
    1.0
    In the last year several of my packages from Amazon and Walmart are missing photos of the packages on the counter and delivery spoke to person at the counter. I received notice of Package being delivered but when I go in to pick up package it is missing???
  • ME
    Mitchel England
    Aug 5, 2025
    1.0
    So slow and didn’t help people who were waiting

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.