Brand Certified
United States Postal Service
3.2(179 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
18 N 12th St, Minneapolis, MN
55403, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 18 N 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.2
179 reviews
5 stars
83
4 stars
13
3 stars
9
2 stars
8
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some staff members received praise for being friendly and helpful, others were reported as rude and unprofessional, leading to mixed experiences.
Efficiency
Customers noted long wait times and disorganization, particularly regarding package deliveries and passport applications.
Facility Condition
The post office is appreciated for its cleanliness and beautiful architecture, but issues with accessibility and restroom availability were mentioned.
Delivery Issues
Numerous complaints were made about lost packages, incorrect deliveries, and poor communication regarding package status.
- JTJenabo TourayFeb 23, 20261.0Crazy that there’s 4 counters and only one worker, and doing a bunch of passport applications, mailing services etc😩
- MLMarkita LongDec 23, 20251.0I’m trying to figure out what’s up with these mail carriers. I get everything else in the mail. But never my packages. Like today I was suppose to receive a package. And it was marked as the addressee was not known at the delivery address noted on the package. But still proceed to deliver regular pieces of mail????? Like I’m irritated that this keeps happening!!!!! Not stuff is being returned to SENDER! And I needed my stuff
- RDRN DDec 22, 20255.0The two African American women working are super sweet, friendly, caring, & patient!! They also have the best smiles! Hands down the best customer service out of all the usps locations in Minneapolis! I will definitely come back.
- GSGeorge SladeDec 20, 20255.0Wow! I just used the USPS automated redelivery service. I don't rave very often, and seldom about the postal service, but this experience exceeded expectations by a huge degree. Very straightforward and effective. Other companies relying on AI customer service should take note. Bravo. (I'm totally serious about this!)
- ALAmber LynnDec 2, 20255.0The 2 women who work here are helpful and extremely PATIENT. I had to rush my passport (first time passport) for my vacation in 3 weeks and was unsure if I'd get it taken care of in time! They had an appointment available the next business day, weren't picky about me running a little late, and didn't rush me after messing up TWO out of THREE applications 🤦🏼♀️ So I definitely gotta give it to them 👏🏼 Hopefully I get it on time! Either way, thank you to these women! Also, the place always has free parking available, lots of PO Boxes, never any outrageous lines, and I'm always able to get what I need taken care of 😊
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website