Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 18 N 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Feedback on staff varies widely; some customers report friendly and helpful service, while others describe rude and unprofessional behavior.
Package Handling
Numerous complaints about lost packages, misdeliveries, and poor tracking, leading to significant customer frustration.
Cleanliness and Environment
The post office is noted for its beautiful architecture and cleanliness, but some customers express concerns about safety and disorganization.
Accessibility Issues
Customers report difficulties in reaching staff via phone and issues with service availability during posted hours.
Efficiency
Service speed is inconsistent; while some customers appreciate quick service, others mention long wait times and slow processing.
SM
Scott McLennan
Oct 23, 2025
1.0
The mailbox at Alice Rainville Place has not been emptied for about a month. It's packed full!!
AW
Alison W.
Sep 25, 2025
5.0
I had an easy, fast and very pleasant experience! Fantastic!
KL
Keli Gus (LelioKelio)
Aug 15, 2025
5.0
Poovi was very helpful and knowledgeable when we went and applied for our passports.
GN
Grace Nelson
May 2, 2024
5.0
Very good service, clean, easy to access, and quick.
SW
Sofia Williams
Mar 9, 2021
2.0
Staff is unhelpful and sometimes rude. I needed to ship a package internationally, and I asked if they’d help me look over the documents and label to make sure I hadn’t missed anything, and they just gave me a weird look, took the package, said, “ok, thanks,” and turned around before I could ask any further questions. Here’s hoping the $80 shipping isn’t for nothing!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18 N 12th St, Minneapolis?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 18 N 12th St?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete setup in person.
What is the cost of a small PO Box at this location?
PO Box prices vary by location; check exact pricing for 55403 ZIP Code on the USPS website.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for details.
Which nearby places can I visit around the USPS at 18 N 12th St?
Nearby places include The Butcher's Tale steakhouse, The Bulldog Downtown bar and grill, and Cambria Hotel Minneapolis Downtown for dining and accommodation before or after your visit.
Are there convenient transit or parking options near this USPS location?
Yes, there is a Parking Lot at 10th & Hennepin and the Orpheum Surface Lot, which also serves as a park and attraction, nearby for easy access.
Can I combine my visit to this USPS with shopping or other services nearby?
Certainly! CVS Pharmacy and various beauty salons like VIP Hair and Nail Salon and Naturalhairdesignsbytbrown are nearby, offering additional services in the area.