Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 18 N 12th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
3.2
178 reviews
5 stars
83
4 stars
13
3 stars
9
2 stars
8
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.
Delivery Issues
Numerous complaints were made regarding package delivery problems, including lost packages and miscommunication about delivery attempts.
Facility Conditions
The post office is noted for its cleanliness and convenient parking, but some customers reported disorganization and issues with PO Box management.
Mixed Experiences
While some customers had positive interactions, others reported rude behavior and unprofessionalism from certain staff members.
- MLMarkita LongDec 23, 20251.0I’m trying to figure out what’s up with these mail carriers. I get everything else in the mail. But never my packages. Like today I was suppose to receive a package. And it was marked as the addressee was not known at the delivery address noted on the package. But still proceed to deliver regular pieces of mail????? Like I’m irritated that this keeps happening!!!!! Not stuff is being returned to SENDER! And I needed my stuff
- RDRN DDec 22, 20255.0The two African American women working are super sweet, friendly, caring, & patient!! They also have the best smiles! Hands down the best customer service out of all the usps locations in Minneapolis! I will definitely come back.
- GSGeorge SladeDec 20, 20255.0Wow! I just used the USPS automated redelivery service. I don't rave very often, and seldom about the postal service, but this experience exceeded expectations by a huge degree. Very straightforward and effective. Other companies relying on AI customer service should take note. Bravo. (I'm totally serious about this!)
- ALAmber LynnDec 2, 20255.0The 2 women who work here are helpful and extremely PATIENT. I had to rush my passport (first time passport) for my vacation in 3 weeks and was unsure if I'd get it taken care of in time! They had an appointment available the next business day, weren't picky about me running a little late, and didn't rush me after messing up TWO out of THREE applications 🤦🏼♀️ So I definitely gotta give it to them 👏🏼 Hopefully I get it on time! Either way, thank you to these women! Also, the place always has free parking available, lots of PO Boxes, never any outrageous lines, and I'm always able to get what I need taken care of 😊
- SMScott McLennanOct 23, 20251.0The mailbox at Alice Rainville Place has not been emptied for about a month. It's packed full!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
What time can I check my PO Box weekly and on weekends?
What services can I find at the United States Postal Service located at 18 N 12th St, Minneapolis?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more.
Can I apply for a U.S. passport at this USPS location?
Yes, this location accepts first-time U.S. passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this USPS?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of the USPS at 18 N 12th St?
Monday to Friday, 8:30 AM to 5:00 PM; Saturday, 9:00 AM to 1:00 PM; closed on Sundays.
Can I rent a PO Box online for this USPS location?
Yes, you can search for available PO Boxes and reserve one online at the USPS website, then complete setup in person.
What is the cost of a small PO Box at this location?
PO Box prices vary by location; check exact pricing for 55403 ZIP Code on the USPS website.
Are the PO Boxes accessible after hours at this Post Office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Check with this local Post Office for details.
Which nearby places can I visit around the USPS at 18 N 12th St?
Nearby places include The Butcher's Tale steakhouse, The Bulldog Downtown bar and grill, and Cambria Hotel Minneapolis Downtown for dining and accommodation before or after your visit.
Are there convenient transit or parking options near this USPS location?
Yes, there is a Parking Lot at 10th & Hennepin and the Orpheum Surface Lot, which also serves as a park and attraction, nearby for easy access.
Can I combine my visit to this USPS with shopping or other services nearby?
Certainly! CVS Pharmacy and various beauty salons like VIP Hair and Nail Salon and Naturalhairdesignsbytbrown are nearby, offering additional services in the area.