United States Postal Service

2.8
131 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 2306 Lowry Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2306 Lowry Ave N, Minneapolis, MN
55411, United States

Hours

Reviews

2.8
131 reviews
5 stars
49
4 stars
10
3 stars
5
2 stars
4
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.

Mail Delivery Issues

Frequent complaints about lost, misdelivered, or delayed mail, with some customers experiencing significant problems with package deliveries.

Inconsistent Service

Customers noted inconsistent delivery times and service quality, leading to frustration and uncertainty regarding mail arrival.

Positive Staff Experiences

Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
  • JS
    Jessica Symons
    4 days ago
    1.0
    They tried to deliver a package which required a signature. I was at work and not able to receive the package. I reschedule the delivery. The package was never redelivered and was, instead, returned to sender. I how must repurchase my item for $30 more money. Thanks USPS! You’ve wasted my time and money.
  • AF
    Angie Felix
    Dec 31, 2025
    1.0
    The times I’ve gone in there, the employees are in the back talking and laughing with one another. Leaving no one to tend the front. Customer service is terrible overall. They are rude and have an attitude.
  • TV
    Tanya V
    Dec 29, 2025
    1.0
    This post office SUCKS! It either needs to be closed, or they need to put on more competent workers. Lots of lost/missing mail, and now they say they couldn't deliver a package because the business is closed! My address is not a business, it is a house! And earlier this year I was told by a guy working there that it was impossible for my mail to be delivered to a different address!
  • RM
    Robin Mirtica
    Dec 27, 2025
    1.0
    I'm not sure what's going on with this certain post office. My neighborhood has not gotten any mail at all for 3 days this week and they haven't been all in a row. Are they that short on carriers?
  • MA
    Mark Allen
    Nov 17, 2025
    1.0
    Our mail is delivered from this Post Office. We have informed delivery from the United States Post Office which provides us with an email with pictures of our mail before it arrives. A great deal of what we've been informed of does not arrive. At all. Ever. Most recently, five pieces, including tax documents were supposedly coming, and not one of them did. This is completely unacceptable, and opens us up to identity theft. It's not like someone came up to our mailbox and stole it when no one was looking. Our mail gets dropped through a slot in the frontdoor. If they were going to steal our mail, they'd have to commit breaking and entering, a felony, and there, to be signs, our home was broken into. Conversely, we get a lot of our neighbors' mail, often more than once a week, and sometimes from blocks and blocks away. In fact, a month or so ago on the day they deliver those little newspapers with all the ads from places like fingerhut and whatnot that nobody really wants, well, we got them for more than half of the homes on our block, alll dropped in our mailbox. Talk about lazy mail carriers! What the hell is going on with this place?

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.