United States Postal Service

3.3
196 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 S 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S 1st St, Minneapolis, MN
55401, United States

Hours

Reviews

3.3
196 reviews
5 stars
93
4 stars
16
3 stars
8
2 stars
7
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, leading to frustrating experiences.

Efficiency

While some reviews noted quick service, others highlighted long wait times and understaffing during busy periods.

Facility Quality

The building's art deco architecture received positive remarks, and the location is appreciated for its extended hours.

Package Handling

Numerous complaints were made about lost or delayed packages, with customers expressing dissatisfaction with tracking and delivery reliability.
  • MP
    MVP- pimq
    Jan 2, 2026
    1.0
    Horrible call service
  • NB
    N. B.
    Dec 30, 2025
    5.0
    I've been here a couple of times to mail letters and packages. The building is very cool, and it's pretty easy to find a parking spot. The staff can be a bit process-oriented. (No tape.) If one of them doesn't know something, they ask to make sure my letter/package arrives on time. The lines were the quickest in all of the USPS locations I've been to in MN.
  • AJ
    Ari Jacobs
    Dec 15, 2025
    1.0
    Trash definitely wish there were a different different postal service. I get my stuff from China faster than I get my stuff from state to state. That's crazy
  • EB
    Edward Barber
    Dec 15, 2025
    1.0
    Waited almost 50 mins in line for a money order!!!! This is the holiday rush season please have your best and speediest staff helping people.
  • RA
    Rian Axelson
    Dec 10, 2025
    5.0
    Help Rian Alan Axelson make the USPS safe and real again

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.