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United States Postal Service

3.2
(204 reviews)

Business Details

100 S 1st St, Minneapolis, MN
55401, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 100 S 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S 1st St, Minneapolis, MN
55401, United States

Hours

Reviews

3.2
204 reviews
5 stars
95
4 stars
16
3 stars
8
2 stars
8
1 star
77

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Operational Hours

Customers noted discrepancies in posted hours and actual opening times, leading to frustration.

Efficiency

While some reviews praised quick service, many others highlighted long wait times and understaffing during peak hours.

Package Handling

Numerous complaints about lost or delayed packages, with customers expressing dissatisfaction with tracking and delivery reliability.

Facility Condition

The building's architecture received positive remarks, but issues like lack of restroom access for customers were noted.
  • DD
    Dani
    1 day ago
    1.0
    Nasty customer service by the woman working at 2:10pm 3/2/26. She even used profanity when addressing me “ that I was giving her shit” I didn’t even know you can say those things to customers while at work. She should be fired. I calmly told her that I prefer to get a receipt for my packages instead of the kiosk to ensure I am backed up in case something goes wrong with shipping, and that I wasn’t interested in arguing. Horrible interaction. No wonder why this post office has such low reviews.
  • JA
    Jhon Anibal
    6 days ago
    1.0
    These gentlemen do not stand themselves, they are more bitter, they have an ugly patience.
  • DC
    Daddy Chill
    Feb 22, 2026
    1.0
    package took 3 days to get from the st paul facility to here and its been sitting around for 10 hours 😭😭😭😭
  • SC
    Stephanie Carlson
    Feb 4, 2026
    5.0
    Gorgeous historic space to do your mailings...don't ever change it PLEASE! Employees are fun and make it a memorable experience. AND they're open late so you don't miss deadlines!
  • JI
    Justin “Coin Scout” Irvine
    Feb 3, 2026
    2.0
    Unfortunately due to vandalism in November 2024 the lobby hours are restricted to 7 am to 8 pm M-F, 7 am to 5pm Sat, closed Sunday. This is different than the reported times on the website of open till 11:00 p.m. 7 days a week.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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