United States Postal Service

3.3
191 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 100 S 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
100 S 1st St, Minneapolis, MN
55401, United States

Hours

Reviews

3.3
191 reviews
5 stars
91
4 stars
16
3 stars
8
2 stars
7
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several specific complaints about individual employees.

Service Speed

While some reviews praised the fast service, others noted long wait times and inefficiencies, particularly during busy hours.

Facility Condition

The building received mixed reviews; some appreciated its historic architecture, while others described it as old and unwelcoming.

Communication Issues

Numerous customers expressed frustration over the inability to reach staff by phone, citing full mailboxes and unresponsive service.

Package Handling

There were multiple complaints about lost or mishandled packages, leading to dissatisfaction with the reliability of the postal service.
  • BK
    Brent Kotchman
    6 days ago
    5.0
    5 stars for the art deco architecture and being open until 8pm! Life saver.
  • EC
    Evan Charter
    Nov 7, 2025
    1.0
    Teach your drivers how to stop at red lights please!
  • GM
    Gwendolyn McCall
    Nov 2, 2025
    5.0
    Quick and informative service . Love it
  • CM
    Christopher Miller
    Nov 1, 2025
    1.0
    Impossible to talk to anyone here over the phone. Always "Mailbox full" responses.
  • EE
    EMRE
    Oct 17, 2025
    1.0
    If you are truck driver, never come here as you don’t go to other USPS.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.