United States Postal Service

2.0
187 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 6848 Lee Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
6848 Lee Ave N, Minneapolis, MN
55429, United States

Hours

Reviews

2.0
187 reviews
5 stars
33
4 stars
12
3 stars
6
2 stars
7
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing frustration over disrespectful interactions.

Long Wait Times

Customers frequently reported long lines and slow service, often citing understaffing as a major issue.

Package Handling Issues

There were multiple complaints about lost or mishandled packages, with customers expressing concern over the reliability of package tracking and delivery.

Cleanliness and Organization

Several reviews mentioned the post office being dirty and poorly organized, contributing to a negative customer experience.

Inconsistent Service Quality

While some customers praised individual employees for their helpfulness, the overall service quality was described as inconsistent and often unsatisfactory.
  • WE
    Waeis Elmi
    Oct 22, 2025
    1.0
    Horrible customer service! The lady with glasses and short hair is very disrespectful and didn’t wanna be a helping hand! Very stuck up and couldn’t care less too help. DO BETTER
  • MM
    Mari Maré
    Oct 18, 2025
    1.0
    Was just trying to get help tracking down my package and the mailman just yelled at me. I was was also very respectful, I even apologized for disturbing him, I literally couldn’t stop crying. I don’t know what was with this guy or why he was so rude to me but that just isn’t right. I thought mail carriers were supposed to be friendly.
  • FN
    Feezah Norizan
    Oct 15, 2025
    4.0
    This is my local post office. All my mails are coming from this location. If you have to go in person, take note that the line over here is very long and feels like it's taking forever. I had 2 packages that were delivered wrongly. the first one was a month ago, the "recipient" claimed that it was the wrong address so it was returned back to the local post office. The second one just happened. It was delivered to the wrong address again! I called and talked to the supervisor both time and she was so helpful. got my tracking number, reached out to the carrier, gave me a call back with an update, made sure that the carrier delivered the package to my home. I am very happy with her service. Based on my experience, i wouldn't go to location itself because of the long wait time, but I know if I am missing a package, I can always rely on them to get it delivered!
  • MJ
    Marqueshia Jones
    Sep 25, 2025
    5.0
    The lines can be a long bur its also because people are shipping stuff and not ready once they get up to the windows. The reps are sweet. They try to get you out a quick as they can. Coco is the best jk they are all great. I moved from blaine needed new keys and they were a big help.
  • DD
    Denetra
    Sep 2, 2025
    1.0
    Really bad post office and they are abnormally slow . One lady at the desk is very rude tempered it makes you not want to even ask questions . Would rather drive further than revisit this post office .

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.