United States Postal Service

2.4
118 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 9705 45th Ave N to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
9705 45th Ave N, Minneapolis, MN
55442, United States

Hours

Reviews

2.4
118 reviews
5 stars
37
4 stars
4
3 stars
1
2 stars
5
1 star
71

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some employees are praised for their helpfulness and friendliness, while others are criticized for rudeness and lack of support.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Long Wait Times

Many customers reported long lines and slow service, often citing understaffing as a major issue.

Staff Attitude

While some staff members are noted for their positive demeanor, others have been described as rude or unhelpful, leading to a negative customer experience.
  • BB
    Brett Bacon
    Jan 5, 2026
    5.0
    Fast and friendly.
  • NN
    Nate
    Jan 3, 2025
    1.0
    USPS wouldn't even tape up my box for me. Tried charging me $4 for a small roll of tape. I'll go to UPS instead. Bye 👋
  • PM
    Pamela M
    Nov 6, 2020
    5.0
    I have no idea why the reviews were so bad for this location but Mohammed was awesome and very helpful. The line never stretched more than 1 or 2 people and they moved quickly!!!
  • DB
    Drew Berning
    Apr 16, 2018
    1.0
    Terrible service. Always getting mail late at night or not at all or not for multiple days at a time. They hold on to packages for days at a time without sending them to your home.
  • SM
    Shiela M
    Dec 21, 2016
    1.0
    Staff was very rude and condescending. When I tried to a staff's attention by saying "Excuse me, sir" in a very polite tone, he replies with "What do you want?!" in a very irritated manner. This was just half of the experience. The rest was as bad. Will not go back to this post office.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.