United States Postal Service

2.7
116 reviews

About

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Visit your local Post Office™ at 825 W 65th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
825 W 65th St, Minneapolis, MN
55423, United States

Hours

Reviews

2.7
116 reviews
5 stars
37
4 stars
9
3 stars
5
2 stars
8
1 star
57
  • RJ
    Regina Jensen
    6 days ago
    1.0
    Why is there always just one person working the front desk?
  • RS
    Roseabelle Shelton
    Nov 6, 2025
    1.0
    PLEASE CALL THE POST OFFICE CUSTOMER SERVICE AND FILE A COMPLAINT!! THIS LOCATION IS POORLY RAN!! THEY NEED ALL NEW MANAGEMENT!!I am pretty sure. I know why they are losing money. They have many people who work in the front desk as unfriendly people. They yell, shout, and have short tempers with customers. The bald headed supervisor is really disrespectful to the local neighborhood. He repulsive and disgusting. People compromise in the neighborhood to work all the employees vehicles and not the postal Trucks.But he takes it for granted and absolutely disrespectful shouting and yelling, cussing when his arrogance employees blocked me in one day. Yet, I give them spaces to park everyday. I am manners when I see them. He's disgraceful. Also, why does some of the employees where you don't live park in front of sidewalks? When nobody wants soggy shoes. Learn some damn manners!! Have some sort of respect!! I don't know what neighborhoods they are from. But its a matter of compromising and learning to respect the area where you work as well!!
  • MW
    meris woods
    Nov 1, 2025
    1.0
    This is the worst location. I, unfortunately, have a PO Box here and Self Service is never available at the times listed. Doors are never unlocked before 9:10am on Saturdays or 7am M-F, there is always only one attendant at the desk, and it’s just an overall horrible experience every.single.time I have to visit. (I’m writing this sitting in my car on a Saturday morning at 8:48am waiting for the doors to be unlocked, so I can get my darn mail)
  • CB
    Chris Baumann
    Oct 25, 2025
    1.0
    This is the worse post office in the area. I’ve been having issues with my mail not being delivered. Contacted them several times about not receiving mail since the end of August, it’s now the end of October and I’m still not receiving my mail regularly even though my informed delivery says I’m supposed to. I get emails saying “mail has been delivered” to which it hasn’t been. When I’ve reached out to them I was met with “is your name on the mailbox?” “How about your address?”. Which I replied yes and yes. On one occasion they told me the letter carrier didn’t think anybody lived there so they just didn’t deliver. Like come on what’s going on? I JUST WANT TO RECEIVE MY MAIL!!!!!
  • PB
    Patrick Birke
    Sep 13, 2025
    1.0
    Clerks are rude to customers and intentionally start arguments

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.