Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 825 W 65th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Why is there always just one person working the front desk?
RS
Roseabelle Shelton
Nov 6, 2025
1.0
PLEASE CALL THE POST OFFICE CUSTOMER SERVICE AND FILE A COMPLAINT!! THIS LOCATION IS POORLY RAN!! THEY NEED ALL NEW MANAGEMENT!!I am pretty sure. I know why they are losing money. They have many people who work in the front desk as unfriendly people. They yell, shout, and have short tempers with customers. The bald headed supervisor is really disrespectful to the local neighborhood. He repulsive and disgusting. People compromise in the neighborhood to work all the employees vehicles and not the postal Trucks.But he takes it for granted and absolutely disrespectful shouting and yelling, cussing when his arrogance employees blocked me in one day. Yet, I give them spaces to park everyday. I am manners when I see them. He's disgraceful. Also, why does some of the employees where you don't live park in front of sidewalks? When nobody wants soggy shoes. Learn some damn manners!! Have some sort of respect!! I don't know what neighborhoods they are from. But its a matter of compromising and learning to respect the area where you work as well!!
MW
meris woods
Nov 1, 2025
1.0
This is the worst location. I, unfortunately, have a PO Box here and Self Service is never available at the times listed. Doors are never unlocked before 9:10am on Saturdays or 7am M-F, there is always only one attendant at the desk, and it’s just an overall horrible experience every.single.time I have to visit. (I’m writing this sitting in my car on a Saturday morning at 8:48am waiting for the doors to be unlocked, so I can get my darn mail)
CB
Chris Baumann
Oct 25, 2025
1.0
This is the worse post office in the area. I’ve been having issues with my mail not being delivered. Contacted them several times about not receiving mail since the end of August, it’s now the end of October and I’m still not receiving my mail regularly even though my informed delivery says I’m supposed to. I get emails saying “mail has been delivered” to which it hasn’t been. When I’ve reached out to them I was met with “is your name on the mailbox?” “How about your address?”. Which I replied yes and yes. On one occasion they told me the letter carrier didn’t think anybody lived there so they just didn’t deliver. Like come on what’s going on? I JUST WANT TO RECEIVE MY MAIL!!!!!
PB
Patrick Birke
Sep 13, 2025
1.0
Clerks are rude to customers and intentionally start arguments
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 825 W 65th St?
You can send mail and ship packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and access other postal products and services.
Can I apply for a U.S. passport at this Post Office, and do I need an appointment?
Yes, you can submit first-time passport applications and often get passport photos here. Most passport services require an appointment via the online scheduler, though limited walk-in hours may be available.
What are the operating hours for this USPS location?
The Post Office is open Monday through Friday from 8:30 AM to 5:00 PM, Saturdays from 9:00 AM to 1:00 PM, and closed on Sundays.
How can I reserve a PO Box at this location?
You can search for and reserve PO Boxes online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the Post Office with two valid IDs.
What is the fee for passport photos at this Post Office?
The current fee for a passport photo is $15.
Is 24/7 access available for PO Boxes at this Post Office?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours can vary. Please verify with this local Post Office for specific hours.
Which nearby restaurants can customers visit before or after their visit to this Post Office?
Nearby restaurants include Hellraising Hot Sauce, Bridgemans The Original Ice Cream Restaurants, Pizza Lucé, and Dickey's Barbecue Pit, offering a variety of dining options.
What nearby facilities offer physical therapy services close to the Post Office?
Wall Works PT LLC - Mobile Physical Therapy is a nearby facility that provides physical therapy services to customers in the area.
Are there convenient nearby banking options available around the USPS location?
Yes, customers can use Wells Fargo ATMs nearby and Chase Bank is also located close to the Post Office for banking needs.
What are some nearby gas stations for customers needing fuel during their visit?
SuperAmerica and Speedway are nearby gas stations and convenience stores customers can visit when fueling up or grabbing snacks.