United States Postal Service

2.7
44 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 307 4th Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
307 4th Ave S, Minneapolis, MN
55415, United States

Hours

Reviews

2.7
44 reviews
5 stars
13
4 stars
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4
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1 star
20
  • P4
    Pigslayer 46
    Nov 4, 2025
    1.0
    Worst post office in the city the lady is incredibly rude and wouldn’t help me with anything when all I needed was a money order cashed the women that helped me needs to be fired
  • KH
    katelin handy
    Oct 31, 2025
    5.0
    Employee was very helpful, quick and professional. I believe her name was La’vonya. I came in about 8 minutes before closing to complete a change of address. She answered every question I had and delivered great customer service with grace, Thank you!
  • TW
    Taco Wolf
    Sep 13, 2018
    1.0
    So, I was expecting a package from etsy... roommates & I were here all day when the last "delivery attempt" was made. No one rang the bell for our apartment, no "notice" was left. I go online to reschedule the delivery. fill out the form. it says "Your redelivery has not been scheduled... An error occurred while creating your Online redelivery. Please try again later." so I try to send an email to see where my package is. fill out the form. "Sorry our email service is down at this time. Please try again later." the website suggests that I can pick up my package at the location noted on the notice that was left. NO NOTICE WAS LEFT. so I try to call. I can't get thru. If I don't pick up my package in a week it's going to be sent back to the country of origin. It took almost two weeks to get here in the first place. I have no idea where I'm supposed to go to pick this thing up. your website is garbage. your service is garbage. your postal delivery people are garbage. this is why we can't have nice things.
  • AA
    anonymousDragRacer
    Mar 15, 2018
    1.0
    Stupid to be closed from 1pm to 2pm. Need to be open all hours. What a waste of my time. Employee was very rude.
  • HF
    Harry B. Funk
    Jan 30, 2018
    1.0
    The staff tries to be helpful, but the system is so hide-bound that it's impossible. We have a PO box. HF: We want our PO Box re-keyed, an employee has left with a key that we can't retrieve. USPS: Re-keyed? We don't do that. HF: It says online that you do, and the charge is $75. USPS: Oh, you want the lock changed. HF: Okay. USPS: We need all the keys back. HF: I don't have all the keys, that's the reason for changing the lock. USPS: Oh, I'll have to call a supervisor. <Repeat full conversation, honest to god.> USPS: I need the new key number to enter payment. HF: Your PO box employee told me I had to pay before they would issue a new lock. USPS: Well, I can't enter the payment without a key number. Oh, and the person there hasn't been trained on how to change a lock, so can you come back? -- I called this morning to try to see if there was a person there who could change the lock. Estimated wait time, between 62 and 65 minutes.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.