United States Postal Service

4.6
118 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5108 W 74th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5108 W 74th St, Minneapolis, MN
55439, United States

Hours

Reviews

4.6
118 reviews
5 stars
102
4 stars
4
3 stars
1
2 stars
1
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently described as friendly, helpful, and professional, with many customers highlighting specific employees like Christian and Patricia for their exceptional service.

Efficiency

Most reviews indicate that the post office operates efficiently, with quick service and minimal wait times, especially during busy periods.

Positive Atmosphere

Customers frequently mention the welcoming and positive environment, noting that staff members seem to enjoy their work and create a pleasant experience for visitors.

Mixed Experiences

While many reviews are overwhelmingly positive, there are some complaints about rude staff and specific negative experiences, indicating inconsistency in service quality.
  • FF
    Frank
    5 days ago
    5.0
    Great staff and very helpful. A younger postal clerk who was wearing a headscarf helped me save over $30 by advising me to ship ground in my own packed box. I highly recommend this post office.
  • GJ
    Gail Jones
    6 days ago
    5.0
    Needed to get passports. They take appointments on-line but we went on a Saturday hoping to get a walk-in slot. Arrived just before 11:00 & after a short wait were told all slots were filled but if we wanted to wait, they would try & fit us in. At 11:00 a family arrived. They didn't have the paperwork completed so while they filled it out, we were assisted. They only take cash, checks, or money orders for the passports themselves $130 each. You can pay fees with a credit card. Processing fee of $35 each. Was told they should arrive within 4-6 weeks. A very easy experience!
  • AK
    Alicia and Brian Koberstein
    Dec 5, 2025
    5.0
    Wow today I was so impressed with Christian’s kindness and professionalism. I usually dread going to the post office but not when I go to this location.
  • DS
    Deeq Ahmet sirad
    Nov 22, 2025
    5.0
    Good
  • DC
    Dorothy Carbone
    Nov 4, 2025
    5.0
    My Mom & I had the best experience with Christian today . We needed help with renewing her passport . He was kind & extremely patient. Got the job done & helped us with the process. Thank you 🙏🏻

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.