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Visit your local Post Office™ at 5100 W 36th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Aw man, is Jazz still working there? They need to be fired immediately. The line is always extremely long when they are working and they are incredibly rude to customers. Awful awful experience.
EH
Earl Hipp
Dec 30, 2025
5.0
In the middle of the Xmas/NY holiday rush, I got special service for a lost package from an extremely helpful, positive, and friendly agent named Katherine. This is when there were long lines of people, most grumpy, and few saying thank you for the service they got. These sturdy postal service folks, working in a very challenged system, are my total heroes and sheroes. They deserve all the support and kindness we can offer them on each visit. BIG thanks to Katherine and the team at this location.
GP
Grace Peterson
Dec 16, 2025
1.0
Absolutely horrible customer service. One employee at the front desk who was extremely rude to customers. I have also never seen someone work so slowly in my life. A huge line of people waiting to be helped and this employee was trying to crack jokes with every person that came up to the counter. Except for the elderly woman that came up to the desk to ask a question and was treated like an absolute nobody. She asked if she could put her prepaid package on the counter and the employee said “wow congrats you found the counter! It’s been a pleasure working with you and helping you find the counter”. Also witnessed this employee interrupting customers when they were asking valid questions. It took everything in me not to call out this employee for being completely rude to customers. I have been to this post office before and never particularly liked it, but after witnessing the actions of this postal service worker, I will not be back. It is not okay to treat people that way. Horrible horrible service 👎🏼
AG
Ariele Goode
Oct 28, 2025
1.0
FIRE JAZZ NOW! I went to deliver a package and it took 30 minutes for a line of 5 people. This was because the employee Jazz was the only one working. They were rude to everyone in front of me, particularly the older patrons. When I went up I had a QR code and said so. They said “that’s not a QR code.” And launched into a description about what it is specifically called. I said “that’s a hyponym of a QR code.” They clearly didn’t understand this reference and said “get out if you don’t want to say the correct name.” Weirdest experience I’ve ever had at the post office. After reading how many other people were verbally abused by Jazz I’m shocked they are still allowed to work there!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 5100 W 36th St?
You can send mail, ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and find packing supplies.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and also provides passport photo services by appointment.
Is an appointment required for passport services at this location?
Appointments are generally required for passport services, which can be scheduled online, though limited walk-in hours may be available.
What are the operating hours of this Post Office?
Monday through Friday, it is open from 8:30 AM to 5:00 PM; Saturdays from 9:00 AM to 1:00 PM; closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person with two valid forms of ID and a completed application; online reservations are available at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access hours may vary so check with the location.
What nearby post offices can I visit besides this location?
Elmwood Branch Post Office is nearby and offers similar postal and government services.
Are there any gyms close to the Post Office where I can work out?
Yes, LA Fitness and Hudson Valley Swim Minneapolis are nearby and provide fitness and swimming options, useful if you want to exercise before or after your visit.
Where can I find a coffee shop near the Post Office?
Starbucks is close by, providing a convenient place to grab coffee or a snack during your trip to the Post Office.
Are there any healthcare services near this Post Office for wellness needs?
Yes, facilities such as Symmetry Chiropractic and Physical Therapy, Optimum Health - Chiropractic and Wellness, and The Facial Pain Center are nearby for chiropractic, physical therapy, and pain management services.