United States Postal Service

2.3
106 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5100 W 36th St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5100 W 36th St, Minneapolis, MN
55416, United States

Hours

Reviews

2.3
106 reviews
5 stars
31
4 stars
2
3 stars
4
2 stars
4
1 star
65
  • AG
    Ariele Goode
    Oct 28, 2025
    1.0
    FIRE JAZZ NOW! I went to deliver a package and it took 30 minutes for a line of 5 people. This was because the employee Jazz was the only one working. They were rude to everyone in front of me, particularly the older patrons. When I went up I had a QR code and said so. They said “that’s not a QR code.” And launched into a description about what it is specifically called. I said “that’s a hyponym of a QR code.” They clearly didn’t understand this reference and said “get out if you don’t want to say the correct name.” Weirdest experience I’ve ever had at the post office. After reading how many other people were verbally abused by Jazz I’m shocked they are still allowed to work there!
  • KU
    Katie Ung
    Oct 7, 2025
    5.0
    Super fast service and Friendly staff
  • CG
    Chris Grubber
    Sep 16, 2025
    1.0
    Worst post office in the Upper Midwest, bar none. Fail to assign drivers to pick up your mail on a regular basis. Packages suddenly disappearing.. Won't answer phone calls..Close it up.
  • SB
    Sara Wolf Barn
    Sep 5, 2025
    1.0
    Slowest post office I've ever been to. That rude Man jazz talks endlessly making the line even longer.
  • DK
    Daud Khan
    Jul 24, 2025
    1.0
    I had a terrible experience. Worst customer service ever. Jazz was so rude to me. Never have I ever experienced such thing. After waiting in line for good 20 mins, it was finally my turn & i forgot to seal my package and asked for a tape which was lying just beside this person. When i asked for it, s/he goes like “ why do you think i will give this to you for free, give me a good reason. Go back and come back another day”, and walked away. All i asked was for a piece of tape. Why make such a fuss of it. Will never go to this place again. Horrendous!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.