United States Postal Service

2.0
202 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5001 Edinbrook Ter to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5001 Edinbrook Ter, Minneapolis, MN
55443, United States

Hours

Reviews

2.0
202 reviews
5 stars
34
4 stars
13
3 stars
6
2 stars
13
1 star
136

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of dismissive behavior and lack of professionalism.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or being held at the post office for extended periods.

Long Wait Times

Customers frequently mentioned long lines and slow service, often exacerbated by insufficient staffing.

Mixed Experiences

While some customers had positive interactions with specific employees, overall sentiment leaned heavily towards dissatisfaction.

Facility Conditions

Concerns were raised about the cleanliness and maintenance of the facility, including parking lot conditions.
  • LE
    Luke E
    Dec 29, 2025
    3.0
    Hit or miss. Sometimes, the lines are very long. But it does have a self-service kiosk, which is nice.
  • BP
    Burrtio Pony
    Dec 19, 2025
    5.0
    It was pretty good and worker's were respectful.
  • AG
    Ayesha Graves
    Oct 29, 2025
    1.0
    Terrible postal office I moved to Minneapolis and this place STILL has not forwarded my mail. I’ve updated my address twice and still no mail received. I live 40 minutes away, and you can’t get through to anyone over the phone.
  • GH
    good Hassam
    Oct 5, 2025
    1.0
    Who wants or needs too leave reviews for a post offuce, judging by the amount if 1 stars i wasnt the only 1 disappionted, they truely do not care, if only FedEx & UPS could do daily letters, if you werent run by the govt, you eould be outta business, in fact that might be the problem. ZERO STARS. Never had any "mail" issues til i moved here 5 months ago & now weekly its a source of stress, time too clean house n start over, you guys are horrible, do better.
  • BL
    brian lemus
    Sep 30, 2025
    5.0
    I want to acknowledge how wonderful Catherine W. was at the post office. She was incredibly professional and kind, and she took the time to search for my packages for about 20 minutes without giving up. Her dedication and hard work truly stand out, and I greatly appreciate her efforts.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.