United States Postal Service

2.0
200 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5001 Edinbrook Ter to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5001 Edinbrook Ter, Minneapolis, MN
55443, United States

Hours

Reviews

1.9
200 reviews
5 stars
32
4 stars
13
3 stars
5
2 stars
13
1 star
137

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of dismissive behavior and lack of professionalism.

Delivery Issues

Frequent complaints about mail and packages not being delivered, misdelivered, or held without explanation, leading to significant frustration.

Long Wait Times

Customers consistently noted long lines and slow service, with some expressing dissatisfaction over the number of staff available during busy periods.

Mixed Experiences

While some customers praised individual employees for their helpfulness, overall experiences varied widely, with many expressing disappointment.

Facility Conditions

Concerns were raised about the cleanliness and maintenance of the facility, including issues with the parking lot and mail drop-off areas.
  • AG
    Ayesha Graves
    Oct 29, 2025
    1.0
    Terrible postal office I moved to Minneapolis and this place STILL has not forwarded my mail. I’ve updated my address twice and still no mail received. I live 40 minutes away, and you can’t get through to anyone over the phone.
  • NL
    Naomi Larkin
    Oct 7, 2025
    1.0
    never use this service. mail wont come
  • GH
    good Hassam
    Oct 5, 2025
    1.0
    Who wants or needs too leave reviews for a post offuce, judging by the amount if 1 stars i wasnt the only 1 disappionted, they truely do not care, if only FedEx & UPS could do daily letters, if you werent run by the govt, you eould be outta business, in fact that might be the problem. ZERO STARS. Never had any "mail" issues til i moved here 5 months ago & now weekly its a source of stress, time too clean house n start over, you guys are horrible, do better.
  • BL
    brian lemus
    Sep 30, 2025
    5.0
    I want to acknowledge how wonderful Catherine W. was at the post office. She was incredibly professional and kind, and she took the time to search for my packages for about 20 minutes without giving up. Her dedication and hard work truly stand out, and I greatly appreciate her efforts.
  • MB
    Mayson Badders
    Sep 20, 2025
    1.0
    This serves Brooklyn Park in 55443 zip code. Employees unwilling to help deliver packages in this area. Dont expect much

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.