The UPS Store

4.0
102 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5396 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Inside City Center, On The Skyway Level.

Details

  • DeliveryNot available
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

The UPS Store
40 S 7th St, Minneapolis, MN
55402, United States

Hours

Reviews

4.0
102 reviews
5 stars
69
4 stars
6
3 stars
3
2 stars
3
1 star
21
  • JW
    Jacob Wagar
    4 days ago
    5.0
    Isiah was very helpful with my return, great service
  • GM
    GOOGLE Microsoft
    Nov 17, 2025
    5.0
    I really like this UPS store. The staff here are very patient and efficient, especially one very handsome Black man I love him. I’m giving this store five stars.
  • JM
    Jessica Mark
    Oct 16, 2025
    5.0
    Ivory was very helpful and kind and professional!
  • MT
    Mallika Thomas
    Oct 13, 2025
    1.0
    Really difficult to get any information from anyone who works there or who answers the phone. Today was Columbus Day. Businesses are not on their regular hours today. I called in to see if they were open and what their hours were today. I cannot TELL you how much attitude the man who answered the phone had, like he was just exasperated to be picking up the phone. He said, "uhhhhh.... YEAH..." after a long hesitation after I called in to find out if they were open and what their hours were. Yes, I'm not an idiot, and I do realize that if they pick up, they are open. However, I'm still interested in knowing their hours. I then asked what their pricing was to send a regular envelope internationally. I am sure that it is different pricing for different countries, but had he asked, I could have told him the country or zip code. Instead, the employee just gave me a TON of attitude, and it was impossible to get any information. I then told him, how about just let me know pricing on the basics - like if I want to just throw a stamp on an envelope. He again gave me so much attitude, I don't even know what his problem was. He was like, well, it's going to be $15 to $20 to even start OFF. Yeah, that's fine - I don't know if he's assuming that I can't afford that or that I'll freak out at the price, but yes, that's often what it costs to send mail internationally. Why not just tell me the info I'm looking for, and let me be the judge of whether it costs too much or not? I'm calling to find out the simple facts. No need to get aggressive about it. He ended up sighing a bunch of times when I tried to rephrase the question politely. At some point, I was done. I'm not going into that UPS store. Thanks! Next.
  • LW
    Laura Wurden
    Oct 8, 2025
    5.0
    Ivory is the BEST!! Came off the escalator to find this store and it was sent directly from heaven. Best customer service ever!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #5396 in Minneapolis offer?

The UPS Store #5396 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.

Where is The UPS Store #5396 located?

It is located at 40 S 7th St, Ste 212, Minneapolis, MN 55402, inside City Center on the Skyway Level.