The UPS Store

4.0
169 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #2175 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Moved To New Location Corner Of 28th St And Hennepin Ave Next To Potbelly Sandwich Shop.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2801 Hennepin Ave S, Minneapolis, MN
55408, United States

Hours

Reviews

4.0
159 reviews
5 stars
109
4 stars
8
3 stars
2
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Leila, Will, and Drew for their exceptional service.

Customer Service Issues

Several reviews highlighted significant issues with customer service, including rude interactions and unresolved package delivery problems, leading to frustration among customers.

Convenience and Accessibility

While many customers appreciated the convenience of the location and its services, parking was frequently mentioned as a challenge, impacting the overall experience.

Mixed Experiences with Shipping

Customers reported mixed experiences with shipping reliability, with some packages being delayed or lost, leading to dissatisfaction with UPS's overall service.

Pricing Concerns

There were complaints about high prices for printing and packaging materials, with some customers suggesting they could find better deals elsewhere.
  • DA
    Daimon Anzai
    Nov 15, 2025
    5.0
    -'ALWAYS': -'VERY-QUICK', -and-'EXPERT'; -'HELP', and-'ADVICE'.
  • SH
    Sherrie Hart
    Nov 5, 2025
    5.0
    It is close to my house.. super easy to just run in and do whatever I need. Very kind staff.
  • CA
    Cheli Aguilar
    Oct 30, 2025
    5.0
    Super friendly staff and very knowledgeable
  • NH
    Nico Harringotn
    Oct 27, 2025
    1.0
    Used to like and use this location, but sometime recently they put up an ad for an awful "news" site that hates this city and neighborhood in their window. Now I'll inconvenience myself and go elsewhere rather than support them and the some worst people in this city, who they clearly value
  • CC
    C
    Oct 9, 2025
    5.0
    Went in today to ship a painting I was selling to an art dealer. It quickly turned into an ordeal as he insisted over the phone (for a ridiculous amount of time) on a particular type of box for shipping that they didn't carry. I felt so bad. I'm specifically writing this to thank Leila. She was polite, direct, and knowledgeable. She handled the situation so well. Thank you, Leila! I'll be visiting here again because of your amazing service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Minneapolis offer?

The UPS Store #2175 in Minneapolis offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.