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The UPS Store

4.1
(174 reviews)

Business Details

2801 Hennepin Ave S, Minneapolis, MN
55408, United States
(612) 822-0022

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2175 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Moved To New Location Corner Of 28th St And Hennepin Ave Next To Potbelly Sandwich Shop.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2801 Hennepin Ave S, Minneapolis, MN
55408, United States

Hours

Reviews

4.1
174 reviews
5 stars
123
4 stars
9
3 stars
2
2 stars
9
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Efficiency

Customers frequently mention quick service and efficient handling of shipping and printing tasks, contributing to a positive overall experience.

Location Issues

Parking is often noted as a challenge, with limited availability causing inconvenience for customers.

Mixed Experiences

While many reviews are positive, there are notable complaints regarding package handling and customer service in specific instances, indicating inconsistency in service quality.
  • MM
    Medina Mario
    Feb 19, 2026
    5.0
    great customer service, quick service
  • KO
    kevin olson
    Feb 15, 2026
    5.0
    Wow, I consistently receive what i consider good old fashioned great service. How often do you get to experience an entire staff thats friendly. helpful and smiling. i enjoy when i have to go there!
  • AB
    Andrew Benzinger
    Jan 8, 2026
    1.0
    Lovely people, unfortunately UPS has contracts with ICE so we must boycott
  • KZ
    Kara Zupancic
    Dec 5, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Five-Star Review In mid-October, I came into the store because my senior cat had gone missing. I had just moved to the city and didn’t know anyone, and I was visibly upset while trying to print missing-cat signs. A female staff member noticed and immediately helped me when the AirDrop printer wasn’t working. Her kindness during one of the most vulnerable moments of my life meant more than I can express. She helped me get the signs printed, offered words of encouragement, and told me stories of other pets being found—which gave me hope when I really needed it. As I was leaving, she even offered me a hug. In retrospect, I wish I had taken it. Her compassion stayed with me long after I left. A few days later, my cat was spotted and reunited with me. I’m beyond grateful—and I want to take the time to acknowledge this incredible employee. Thank you, from the bottom of my heart, for your kindness, patience, and humanity. You truly made a difference.
  • DA
    Daimon Anzai
    Nov 15, 2025
    5.0
    -'ALWAYS': -'VERY-QUICK', -and-'EXPERT'; -'HELP', and-'ADVICE'.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Minneapolis offer?

The UPS Store #2175 in Minneapolis offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
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  • Phone number
  • Official website
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