The UPS Store

4.0
172 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2175 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - We Moved To New Location Corner Of 28th St And Hennepin Ave Next To Potbelly Sandwich Shop.

Details

  • DeliveryNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • Wheelchair accessible entranceAvailable

Location

The UPS Store
2801 Hennepin Ave S, Minneapolis, MN
55408, United States

Hours

Reviews

4.0
162 reviews
5 stars
111
4 stars
8
3 stars
2
2 stars
9
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and professional, with many customers highlighting individual employees for their exceptional service.

Convenience

Customers appreciate the store's convenient location and easy access for shipping and printing needs, although parking can be challenging.

Mixed Experiences

While many reviews are positive, there are notable complaints about inconsistent service, particularly regarding package handling and customer support.

Pricing Concerns

Some customers expressed dissatisfaction with high prices for packing materials and shipping, suggesting that alternatives may be more cost-effective.
  • AB
    Andrew Benzinger
    4 days ago
    1.0
    Lovely people, unfortunately UPS has contracts with ICE so we must boycott
  • KZ
    Kara Zupancic
    Dec 5, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Five-Star Review In mid-October, I came into the store because my senior cat had gone missing. I had just moved to the city and didn’t know anyone, and I was visibly upset while trying to print missing-cat signs. A female staff member noticed and immediately helped me when the AirDrop printer wasn’t working. Her kindness during one of the most vulnerable moments of my life meant more than I can express. She helped me get the signs printed, offered words of encouragement, and told me stories of other pets being found—which gave me hope when I really needed it. As I was leaving, she even offered me a hug. In retrospect, I wish I had taken it. Her compassion stayed with me long after I left. A few days later, my cat was spotted and reunited with me. I’m beyond grateful—and I want to take the time to acknowledge this incredible employee. Thank you, from the bottom of my heart, for your kindness, patience, and humanity. You truly made a difference.
  • DA
    Daimon Anzai
    Nov 15, 2025
    5.0
    -'ALWAYS': -'VERY-QUICK', -and-'EXPERT'; -'HELP', and-'ADVICE'.
  • SH
    Sherrie Hart
    Nov 5, 2025
    5.0
    It is close to my house.. super easy to just run in and do whatever I need. Very kind staff.
  • NH
    Nico Harringotn
    Oct 27, 2025
    1.0
    Used to like and use this location, but sometime recently they put up an ad for an awful "news" site that hates this city and neighborhood in their window. Now I'll inconvenience myself and go elsewhere rather than support them and the some worst people in this city, who they clearly value

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Minneapolis offer?

The UPS Store #2175 in Minneapolis offers packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, and passport/photo ID services.