The UPS Store

2.8
157 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3408 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Quarry Shopping Center Located Off Of 35w & Stinson Blvd.

Details

  • DeliveryNot available

Location

The UPS Store
1730 New Brighton Blvd, Minneapolis, MN
55413, United States

Hours

Reviews

2.8
157 reviews
5 stars
60
4 stars
7
3 stars
4
2 stars
14
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of experiences with customer service, ranging from extremely rude and unhelpful staff to friendly and accommodating employees.

Pricing Issues

Many customers reported excessive pricing for shipping and printing services, with some feeling they were overcharged compared to online rates.

Staff Competence

Several reviews highlighted a lack of knowledge among staff regarding shipping procedures and services, leading to frustration for customers.

Store Management

There were complaints about poor management practices, including unprofessional behavior and inadequate responses to customer issues.

Convenience and Efficiency

Some customers appreciated the quick service and convenience of the location, noting that it was often less crowded than other shipping options.
  • HM
    Helene Mogosanu
    Nov 4, 2025
    2.0
    They did successfully ship a package back to Amazon for me, but they charged me $4.37 to print the label needed for the box. Printing charges at other UPS stores are $1 or two. In the future I will avoid this location.
  • TC
    Tyler Crowe
    Oct 16, 2025
    1.0
    This is the WORST SHIPPING LOCATION OF MY LIFE. I paid $6 for the access point feature after they didnt even call when coming to my place for a package needing a signature. Despite my license matching the shipping address, they refused to give it to me and I got to spend 55 minutes on hold with the corporate office who said they would "file a report." If you have ANY other options avoid the absolute INCOMPETENCE of this place I would like to add then when I went back a 2nd time to get my package the store claimed they address was never right and the smart ass associate told me "well we could've overrid it but you left." AFter he told me "there is nothing I can do sorry" to my face and starred at me in silence for 5 whole seconds 90 minutes prior. Seriously, if you have any options otherwise avoid this hell hole
  • AR
    Alex Ramm
    Oct 3, 2025
    3.0
    Irritable, condescending employees
  • GG
    grandpaminisoda
    Sep 28, 2025
    1.0
    Make sure you purchase anything online Because it will LITERALLY double in price when you come to the store(cost me $46 online vs $84 in person). Even though it's the same company. Also I would avoid this branch because they're 2.8 star is very well earned in that They know next to nothing about the basics of their job. If people are trusting you with thousands of dollars of their products you should know what a high value report is and where to print or re-print them. You should know the basics of how your company site works. Your job is LITERALLY to know how your company works So that you can help customers who don't know how it works or fix problems when your company makes mistakes. That's what customer service is
  • DS
    Dayshah Stave
    Sep 24, 2025
    1.0
    I’ve been here before with no issues but today the lady who helped me was extremely rude and just straight up acted like she didn’t wanna be there. After helping me she proceeded to tell me in a rude manner that next time I could just do it on the kiosk behind me and that she didn’t have to do it.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3408 in Minneapolis offer?

The UPS Store #3408 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.