Business Details
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Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3408 in Minneapolis offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - The Quarry Shopping Center Located Off Of 35w & Stinson Blvd.
Details
- DeliveryNot available
Location
Hours
Reviews
2.8
157 reviews
5 stars
60
4 stars
7
3 stars
4
2 stars
14
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many reviews highlighted poor customer service, including rude and unhelpful staff, long wait times, and unresolved issues.
Pricing Issues
Customers frequently complained about high prices for shipping and printing services, often feeling they were overcharged compared to online rates.
Mixed Staff Experiences
While some customers praised individual employees for their helpfulness and friendliness, others reported negative interactions with staff.
Operational Problems
Several reviews mentioned issues with the store's operations, such as being understaffed, not opening on time, and poor communication regarding package handling.
- TBTim BrackettDec 19, 20251.0I just called to ask about setting up an appointment to get a document notarized. Before I could even talk, the employee asked me to hold. I agreed to hold. Being on hold involved the employee setting the phone down on the counter and me being able to hear that employee continue to help new customers who entered the store after I had been placed on hold. I waited 25 minutes and then heard someone pick up the phone and hang it up. I don't know if this store just doesn't have to care about customer service because they do so much volume, but they make the UPS brand look bad and are not worth the convenience of being located 5 blocks from my home.
- RTRich ThaoDec 10, 20251.0Package got delayed twice in a row after saying will be delivered by 9pm each time
- HMHelene MogosanuNov 4, 20252.0They did successfully ship a package back to Amazon for me, but they charged me $4.37 to print the label needed for the box. Printing charges at other UPS stores are $1 or two. In the future I will avoid this location.
- TCTyler CroweOct 16, 20251.0This is the WORST SHIPPING LOCATION OF MY LIFE. I paid $6 for the access point feature after they didnt even call when coming to my place for a package needing a signature. Despite my license matching the shipping address, they refused to give it to me and I got to spend 55 minutes on hold with the corporate office who said they would "file a report." If you have ANY other options avoid the absolute INCOMPETENCE of this place I would like to add then when I went back a 2nd time to get my package the store claimed they address was never right and the smart ass associate told me "well we could've overrid it but you left." AFter he told me "there is nothing I can do sorry" to my face and starred at me in silence for 5 whole seconds 90 minutes prior. Seriously, if you have any options otherwise avoid this hell hole
- GGgrandpaminisodaSep 28, 20251.0Make sure you purchase anything online Because it will LITERALLY double in price when you come to the store(cost me $46 online vs $84 in person). Even though it's the same company. Also I would avoid this branch because they're 2.8 star is very well earned in that They know next to nothing about the basics of their job. If people are trusting you with thousands of dollars of their products you should know what a high value report is and where to print or re-print them. You should know the basics of how your company site works. Your job is LITERALLY to know how your company works So that you can help customers who don't know how it works or fix problems when your company makes mistakes. That's what customer service is
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 12:00 PM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3408 in Minneapolis offer?
The UPS Store #3408 offers packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #3408 located?
It is located at 1730 New Brighton Blvd, #104, Minneapolis, MN 55413 in The Quarry Shopping Center, near the intersection of 35W & Stinson Blvd.
What are the regular business hours of The UPS Store #3408?
Monday through Friday, the store is open from 9:00 AM to 7:00 PM; Saturday from 9:00 AM to 5:00 PM; and Sunday from 12:00 PM to 4:00 PM.
Is The UPS Store #3408 open on holidays?
The store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. Hours on other holidays may vary.
What payment methods are accepted at The UPS Store #3408?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #3408 provide mailbox services?
Yes, they offer mailbox rental services for receiving your mail and packages securely.
Can I get my documents notarized at The UPS Store #3408?
Yes, professional notary services are available at this location.
Which nearby places can I visit before or after visiting The UPS Store #3408?
You can visit Fabulous Floors Minneapolis for home improvement needs, or enjoy a meal at nearby restaurants like Listo! Fresh Mexican Grill or Leeann Chin Chinese Cuisine.
Are there any nearby coffee shops close to The UPS Store #3408?
Yes, Caribou Coffee is a nearby cafe where you can grab coffee or tea before or after your visit.
Is there a nearby business where I can get IT or computer repair services near The UPS Store #3408?
Lavigne Consulting and Supergloo Inc offer IT services and computer repair nearby, which can be convenient if you need technical assistance during your visit.