The UPS Store

Reviews

• VJ

  Val Jensen

  Feb 7, 2026
  3.0
  I do not know how UPS continues to get away with no handicap accessible locations! Almost all of them.
• EG

  Evan Gill

  Jan 20, 2026
  5.0
  Every time i have been here I have been greeted friendly. I typically drop off packages during non-peak hours, and have everything pre-labeled. Convenient place to stop in. A general note about UPS stores. They are franchises and every single one has the atittude of "it's not our responsibility". I don't know if thats how corporate explains it to the stores. But I have had numerous issues getting customer service at UPS stores, unless I buy the label from that location. The only option is waiting on hold for 1+ hours on the corporate hotline. Not an issue with this store specifically, but a note for other people pulling their hair out over UPS customer service.
• TB

  Tim Brackett

  Dec 19, 2025
  1.0
  I just called to ask about setting up an appointment to get a document notarized. Before I could even talk, the employee asked me to hold. I agreed to hold. Being on hold involved the employee setting the phone down on the counter and me being able to hear that employee continue to help new customers who entered the store after I had been placed on hold. I waited 25 minutes and then heard someone pick up the phone and hang it up. I don't know if this store just doesn't have to care about customer service because they do so much volume, but they make the UPS brand look bad and are not worth the convenience of being located 5 blocks from my home.
• RT

  Rich Thao

  Dec 10, 2025
  1.0
  Package got delayed twice in a row after saying will be delivered by 9pm each time
• HM

  Helene Mogosanu

  Nov 4, 2025
  2.0
  They did successfully ship a package back to Amazon for me, but they charged me $4.37 to print the label needed for the box. Printing charges at other UPS stores are $1 or two. In the future I will avoid this location.

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