United States Postal Service

2.0
20 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 11029 Crystal Lake Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
11029 Crystal Lake Rd, Merrifield, MN
56465, United States

Hours

Reviews

1.9
20 reviews
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14
  • EL
    Everlasting Life
    3 days ago
    4.0
    I can't speak about delivery cause I have never gotten a delivery, but the employees at the post office have always been kind and friendly to me, and always helped me out with no negative attitude. I have noticed customers being rude however and it makes me appreciate the good service even more.
  • GP
    Gary Paschall
    Aug 1, 2025
    1.0
    Mail service sucks
  • JJ
    jackie jarvela
    Jul 9, 2025
    1.0
    I have complained about this postal service so many times. They used to give multiple reasons why they couldn't deliver my packages. One of the snarky responses I got from the last working at the office was "maybe you should get a bigger package holder". So I did! I have a large parcel holder and they STILL shove my packages into my mailbox! They have broken so make l many boxes.
  • HW
    Heather Webster
    Jun 21, 2025
    1.0
    The mail carriers at this post office are the laziest out there. We are full time residents and our packages are never on time or not delivered at all. If they can't stuff them in our mailbox they state on tracking "the driveway or front door are not accessible". Our driveway AND front door are always accessible. Our neighbors have a bigger mailbox and the carriers have put our packages AND mail in our neighbors mailbox. My husband and I work Mon-Fri (in Aitkin) during the hours that the post office is open and it is very difficult for us to pick up our packages at the post office. Once again, today we do not get our packages and are told to pick them up. Do your damn job and deliver the mail, which INCLUDES PACKAGES! The worst mail carriers/post office. ***UPDATE 6/28/25 I made a complaint about not receiving our packages. Today our package was flattened to fit in our mailbox. Damaged $200.00 worth of make up and skin care. Feels like retaliation. Another complaint filed. Pictures attached.
  • CB
    cole boyd
    Jun 5, 2025
    1.0
    Packages never arrive on time. And a lot of times say “attempted delivery”.????

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.