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The UPS Store

3.5
(144 reviews)

Business Details

2515 White Bear Ave, Maplewood, MN
55109, United States
(651) 773-3360
https://locations.theupsstore.com/mn/maplewood/2515-white-bear-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2171 in Maplewood offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - At White Bear Avenue And Highway 36 - Next To Rainbow.

Details

  • DeliveryNot available

Location

The UPS Store
2515 White Bear Ave, Maplewood, MN
55109, United States

Hours

Reviews

3.5
144 reviews
5 stars
83
4 stars
4
3 stars
4
2 stars
8
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported unprofessional behavior and poor service experiences.

Efficiency

Several reviews highlighted issues with efficiency, including long wait times and mistakes with package handling, while others noted quick service during less busy times.

Management Issues

There are complaints regarding management responsiveness and organization, with some customers expressing frustration over unreturned calls and lack of accountability for mistakes.

Store Condition

The store's physical condition received criticism, with reports of disorganization and clutter affecting the customer experience.
  • TB
    Tom Buckley
    Feb 16, 2026
    5.0
    I do a lot of shipping of musical gear, and this is by far the best of all the UPS stores in my area! Very friendly and accommodating staff, willing to go the extra mile to make sure you're satisfied!
  • BT
    Bill Tavernier
    Feb 15, 2026
    5.0
    Great service
  • CS
    Charlene Smith
    Jan 23, 2026
    5.0
    Good evening to all, I'm SOOOO impressed with the store MANAGER HE'S GREAT PEOPLE AND GOOD TO THE PEOPLE PLEASE HOLD ON TO HIM WE LOVE HIS WORK AND KINDNESS πŸ™πŸ’“πŸ™ THANKS AGAIN FOR HAVING HIM ON YOUR TEAM!!! CHARLIE ,B
  • SD
    symptom d2
    Jan 5, 2026
    1.0
    My honest advice: just go to the next UPS Store location. There are other stores nearby that value efficiency and accuracy. Don’t waste your time here when better options exist.
  • GG
    Ghost
    Dec 24, 2025
    1.0
    Beyond insane. I went to pick up my packages that went to my Personal Mailbox only for it to take half an hour just to find ONE of my packages. They said "oh we'll text you when there's a package for you, so maybe you're too early" .......my package was delivered on the 19th and I was picking it up on the 23rd. Are you kidding? They searched for 20 minutes and even told me the package just isn't here and there's nothing here for me to pick up. Despite there being "proof of delivery" photos that show my packages on their counter, and even show the door of this location. It's a mess here. I was handed someone else's package and asked if I wanted that one, despite it having SOMEONE ELSE's name and someone else's address??? I literally was given some random other person's package and since my second package is missing, they might've just given my package away to someone else. If anyone named Antoinette picks up packages here, they almost gave me a large dark grey box package that was for you. I do not understand this and I am appalled by the lack of organization and professionalism here. That's probably how I'm missing my second package. I can't believe I paid over 100 dollars for a personal mailbox only for it to be less safe than leaving it on my front door. Jesus christ

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Maplewood offer?

The UPS Store in Maplewood offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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