FedEx Office Print & Ship Center

Reviews

• YA

  yamibell ayala

  4 days ago
  1.0
  Today, (11-20-25)I needed to print some drawings out of my phone. I went to the FedEx office in Maplewood. This is the office next to McDonald’s and Chipotle on white Bear ave. In Maplewood. The manager of the Store happened to be at the counter. He is an African male with a heavy accent difficult to understand at times. Still, this shouldn’t be a problem but he was very unfriendly to me. He didn’t have a willingness to help me. He kept using the computer acting like he was doing other work while trying to help me. When I asked him, if my drawings had printed, he told me in an angrily tone “to be patient”. This upset me and I replied to him in high tone of voice that I was being patient waiting for him to help me. This guy needs to improve his customer service skills. He’s the manager of the store and needs to behave like a manager willing to help his customers.
• MV

  Mary Vang

  Nov 8, 2025
  1.0
  The worst customer service ever by the store manager!!! The manager is very rude and not helpful. His reasoning and response is unproductive and unprofessional. Stay away. Did not help me with me with my package but demanded that he cant take my box because of an "old" hazard sticker. I took it off and still refuse to accept my box for shipment. The box contained my shampoo. The dumbest thing I ever heard.
• RB

  Renee Barron

  Oct 22, 2025
  1.0
  I was in the store today and it was basically empty. Only two people were being waited on. I don't use self service machines because I prefer a person. One of the Team members told me to use the kiosk and I said I would prefer to wait. Instead of him completing the customer he was assisting he came over and scanned my package with the kiosk scanner to which 1) was against my wishes 2) incredibly rude. Then the scan came back need employee assistance. When it became my turn the proceeds to go use the self service scanner again. And I check my return status and it does not show a scan at all. I don't know what they are trying to pull, so I called the 800 number and the telephone agent said that sometimes they will scan at the end of the day. My issue is that it was scanned and I feel like something shady is going on.
• TT

  thourk leng tan

  Oct 5, 2025
  5.0
  Excellent customer service at this location. Front desk staff is very nice and super helpful for someone who’s not technically oriented. He helped us save and print our documents from laptop quite efficiently. Thank you so much and we will definitely be back. Keep up your great work!
• AC

  Angellina Chang

  Sep 12, 2025
  5.0
  Staff was so patient when helping me on my project! Elianor took her time to make sure my prints came out perfectly!

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