United States Postal Service

2.6
54 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 220 E Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
220 E Main St, Mankato, MN
56001, United States

Hours

Reviews

2.6
54 reviews
5 stars
18
4 stars
3
3 stars
3
2 stars
1
1 star
29
  • JM
    Jordan Martens
    Dec 16, 2025
    1.0
    This huge company has the worse customer service I have ever experienced. Horrible automated line that is completely unusable- straight out of the 90’s. Paid extra for priority shipping and it’s been over a week + delays. Cannot even call to schedule a pick up, let alone complain to this gutter garbage company.
  • GH
    GrunMunt Herman
    Oct 14, 2025
    1.0
    Gene needs a new job. Terrible ambassador of postal service… thought it was just me until I saw other reviews.
  • AM
    Alexander Miller
    Dec 28, 2023
    1.0
    Kinda crazy how packages don’t show up even when stated as delivered which only seems to affect Mankato USPS and not UPS or Fed-Ex. Odd but incredibly frustrating.
  • JS
    Jewel soutthivong
    Dec 24, 2020
    1.0
    Laura gave me an attitude the whole time. The first time I called she knew nothing. She repeatedly just replied with "I don't Know" and the second time she called backs she hung up on me before I could even say anything. It is literally her job to help customers so maybe she should learn something or be retrained. I also really could have gone without the attitude. It really shows how unprofessional they are as a business to allow their admin to speak to customers like that.
  • JF
    Jens Forbord
    Oct 12, 2016
    1.0
    Slowest moving line EVER. Happens every time I'm here.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.