Novation Financial is a member-owned, not-for-profit credit union which means our success funnels back to our members through attractive rates, lower fees, and exceptional member service.
We offer a full suite of financial solutions, including checking, savings, loans, mortgages, and financial planning. Members have access to an extensive network of fee-free ATMs, online and mobile banking, and personalized service via video banking.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.