Business Details
About
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 910 1st St S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.5
165 reviews
5 stars
48
4 stars
11
3 stars
4
2 stars
8
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service Issues
Numerous reviews highlighted poor customer service, including rude staff, lack of assistance, and unresolved complaints.
Package Delivery Problems
Many customers reported issues with packages being marked as delivered but not received, as well as packages being lost or delivered to the wrong address.
Staff Performance
While some staff members received praise for their helpfulness, others were criticized for their attitude and lack of professionalism.
Long Wait Times
Customers frequently mentioned long wait times due to understaffing, with only a few windows open during busy hours.
Facility Concerns
The post office was noted for having inadequate parking and accessibility issues, along with maintenance problems.
- SSShanekaDec 26, 20251.0I have been a Hopkins Resident for years and definitely love everything about it out in Hopkins, it was recently brought to my attention that someone In this postal facility is a federal theif (stealing packages) and their aware. I had a package sent to me 12/18/2025, I had it set up where my signature was required. 12/23/2025 (the day the package was supposed to arrive) I got a notification from The Informed Delivery app (a national Mail app) stating that it was signed off and delivered. When I returned home from work there wasnt a sticker saying say "Hey sorry, we missed you..." like their usual protocol, yet I received another notification from Informed Delivery stating the package was signed and delivered... Yet I was not home.. so how was it signed and delivered ? Who signed it ? Who delivered it ? 12/24/2025 on my break(09:45 AM roughly)I went to the post office spoke with the supervisor on duty and he said " I'll check the mail drop boxes' it could've been misplaced, I'll contact you but I cant promise you nothing." Day after Christmas (it was closed 12/25/2025), so 12/26/2025 I returned to the post office after work @ 17:40 PM roughyl to get a update status from a supervisor. It was a different supervisor so I updated him from the last conversation with the previous supervisor and he looked up my Information because he had no knowledge on the situation its self what's so ever. He finished running my Information and checked their warehouse for my package. They came back stating the mail carrier that delivered on my route on 12/23/2025 just said "they put the package in the resident mailbox." EVEN though my package required a signature but not only that, the box that it was sent in ; is too big for my residential mailbox. Meaning A .) That supervisor admitted that the mail carrier broke protocol because my package HAD to be signed off on to complete the delivery. Meaning B. ) The mail carrier is sending wrong updates through their system because how would my package be there when it wasn't when I returned home? Than how would it have fit in the mailbox that when I purposely chose a box that couldn't fit in my mailbox... With this being a federal business , them breaking protocol is breaking federal laws. Due the United States National Services failing to follow thier Signature Confirmation protocol I went to the police station next door to file 1708, Mail theft. A federal offense by the way and Im hoping it'll be a theral investigation because we cant have cant someone untrustworthy working in a place or business that we trust, especially a FEDERAL business that we trust. With the United States National Services protocol being broken they should be held replyable for my whole package. Due to the signature requirement I didn't think my package would've been stolen , so I'd rather have my package instead of the insurance because my package isn't even close the insurance and I feel like they knew that because not only did the supervisors give me 2 differnt statements from the mail carrier from 12/23/2025 but they were very persistent about just taking the insurance. This Hopkins location never let me down before up uptil recently, which is mind bothering and it interfered with my WHOLE hoilday spirit. Explain of the box below.
- TBToya BrooksDec 26, 20251.0Package was stolen it required a signature I wasn’t home but it said package was sign for had but when I went I to postal office it said it was left in mailbox that’s impossible the package was a large package and not to mention again it required a signature this is definitely a inside job
- TTTinaOct 9, 20255.0Super easy passport services. We were first in line as we got there slightly before 9am. We were out by 9:15. The workers were pleasant and helpful.
- HFHistory FanSep 25, 20255.0Always good service here. If I must go in person to the post office - I will go out of my way to go to this one.
- KFKim FishmanSep 15, 20255.0We love our local post office. Let's support USPS. Our postal reps and staff work hard all day long.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service located at 910 1st St S, Hopkins?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this location.
Can I get a passport application and photo taken at this Post Office?
Yes, this Post Office accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require an appointment scheduled through the online scheduler, though some limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 910 1st St S?
Monday to Friday, it's open from 9:00 AM to 6:00 PM; Saturdays from 9:30 AM to 12:30 PM; closed on Sundays.
How can I reserve a PO Box at this location, and is online reservation possible?
You can apply for a PO Box online or in person. Online reservations are quick and secure at the USPS PO Box management website.
Are PO Box lobby accesses available after hours?
Most USPS locations, including this one, offer 24/7 access to PO Boxes in the lobby, but it's best to confirm exact hours with the local office.
What nearby places can help me find or complement a visit to the United States Postal Service at this address?
Nearby you will find another United States Postal Service location and the US Post Office, helpful for mail-related needs or if you require alternatives. Nearby parks like Hopkins Family Center Park offer a pleasant spot to relax before or after your visit.
Are there local services nearby that could assist with financial needs after visiting the Post Office?
Yes, Complex Capital Finance nearby offers installment loans, mortgage brokerage, and financial advising which may complement your postal services.
What wellness and health services are available near the Post Office at 910 1st St S?
Close by are Mary Page Esthetique spa, Audnet Hearing Group audiologists, Shamblott Family Dentistry, and Full Motion Chiropractic for various health and wellness needs.
What are some nearby automotive services available if I need vehicle assistance after visiting the Post Office?
Nearby automotive options include Jiffy Lube for oil changes, Smith Nielsen Automotive Service and Sparks Auto Group for repairs, and Car-X Tire & Auto for tires and repairs.