The UPS Store

4.2
164 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1886 in Golden Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 55 & Winnetka.

Details

  • DeliveryNot available

Location

The UPS Store
8014 Olson Memorial Hwy, Golden Valley, MN
55427, United States

Hours

Reviews

4.2
164 reviews
5 stars
124
4 stars
9
3 stars
1
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude behavior and poor service experiences.

Efficiency

Many reviews highlighted the store's efficiency in handling shipping and printing tasks, with quick service being a common positive remark.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding additional charges for services like taping and printing.

Staff Competence

The staff is generally described as knowledgeable and capable, with specific employees receiving commendations for their exceptional service.

Store Environment

The store is noted for being clean and organized, contributing to a positive customer experience.
  • HV
    Hanneke V
    Dec 12, 2025
    5.0
    Helpful & efficient service.
  • KK
    keokio7
    Nov 23, 2025
    1.0
    Customer service is lacking. They don’t really care about providing good service to you. Gonna take my business to another UPS even if I have to drive further
  • MS
    Margaret Mugs Schoettler
    Nov 21, 2025
    5.0
    Always a well run and reliable store. The gentleman that helped me was very courteous and offered me suggestions to help me with the service(s) that I was trying to use.
  • KR
    K Ras
    Oct 19, 2025
    1.0
    For taping he is asking $1 ..and being rude to customer ..worst ever experience
  • MP
    Machlen Polfliet
    Sep 23, 2025
    1.0
    The Print Manager, Ty, was shockingly rude and unprofessional to my fiancée today. She was doing me a favor by dropping off several packages for my small business, and instead of basic courtesy, she was met with hostility and snarky remarks. Ty repeatedly and angrily stated that this was a “perfect job for the kiosk,” clearly annoyed that she wanted a staff member to scan in the packages. When she explained why we preferred having them scanned in by an employee, he responded, “the price of your product doesn’t pay for me to scan these in.” This was completely unnecessary and unprofessional — especially considering the store was not busy and it took him no more than two minutes to complete the task. His attitude left my fiancée visibly upset and ruined her day for no reason. As a small business owner who ships frequently, this experience was unacceptable. UPS should be focused on supporting customers, not belittling them.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Golden Valley offer?

The UPS Store #1886 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.