The UPS Store

4.2
160 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1886 in Golden Valley offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 55 & Winnetka.

Details

  • DeliveryNot available

Location

The UPS Store
8014 Olson Memorial Hwy, Golden Valley, MN
55427, United States

Hours

Reviews

4.2
160 reviews
5 stars
121
4 stars
8
3 stars
1
2 stars
5
1 star
25

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; while many praised staff for being helpful and friendly, others reported rude behavior and unprofessionalism from certain employees.

Efficiency

Several customers highlighted the store's efficiency in handling print jobs and shipping, with quick turnaround times and effective service.

Pricing Issues

Customers expressed dissatisfaction with additional charges for services like tape and printing, feeling that some policies were overly strict or not clearly communicated.

Positive Experiences

Many reviews noted positive experiences with specific staff members who went above and beyond to assist customers, contributing to a generally favorable impression of the store.

Store Environment

The store is often described as clean and well-organized, with a pleasant atmosphere that encourages repeat visits.
  • KK
    keokio7
    1 day ago
    1.0
    Customer service is lacking. They don’t really care about providing good service to you. Gonna take my business to another UPS even if I have to drive further
  • MS
    Margaret Mugs Schoettler
    3 days ago
    5.0
    Always a well run and reliable store. The gentleman that helped me was very courteous and offered me suggestions to help me with the service(s) that I was trying to use.
  • KR
    K Ras
    Oct 19, 2025
    1.0
    For taping he is asking $1 ..and being rude to customer ..worst ever experience
  • MP
    Machlen Polfliet
    Sep 23, 2025
    1.0
    The Print Manager, Ty, was shockingly rude and unprofessional to my fiancée today. She was doing me a favor by dropping off several packages for my small business, and instead of basic courtesy, she was met with hostility and snarky remarks. Ty repeatedly and angrily stated that this was a “perfect job for the kiosk,” clearly annoyed that she wanted a staff member to scan in the packages. When she explained why we preferred having them scanned in by an employee, he responded, “the price of your product doesn’t pay for me to scan these in.” This was completely unnecessary and unprofessional — especially considering the store was not busy and it took him no more than two minutes to complete the task. His attitude left my fiancée visibly upset and ruined her day for no reason. As a small business owner who ships frequently, this experience was unacceptable. UPS should be focused on supporting customers, not belittling them.
  • YV
    yer vue
    Sep 23, 2025
    5.0
    I’ve been to this location on many occasions for various reasons: print jobs, faxing, mailing etc. The store manager goes out of his way to help me each time with copies/print jobs. He makes sure everything is perfect standards before I walk out the door. The staff here are courteous and competent and I will highly Recommend.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Golden Valley offer?

The UPS Store #1886 offers expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.