United States Postal Service

2.1
98 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 113 Elm St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
113 Elm St, Farmington, MN
55024, United States

Hours

Reviews

2.1
98 reviews
5 stars
22
4 stars
5
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2
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1 star
66
  • AP
    Andra J Peterson
    Jan 5, 2026
    1.0
    CONSTANTLY get other people’s mail
  • MB
    mary B
    Mar 4, 2023
    1.0
    We are constantly having to bring other peoples mail to them or they to us! This is so unacceptable- putting mail in the wrong box should be the exception- not the norm. We should have service we can depend on - I am missing a package once again - hopefully a neighbor will do the mail carrier’s job and deliver it to me!
  • BB
    Ben
    Dec 3, 2019
    4.0
    I seem to be the only person on here that actually hasn't had any real problems with these guys. I order stuff super often and every mail person that's delivered has been great, although often I miss their dropoff times because I'm asleep. When I go in to pick up packages I miss the staff is always polite and helpful, even the single time that one of my packages went missing (which they found the next day on a truck that missed a scan and called me to let me know).
  • AS
    Angela Seaton
    Feb 23, 2019
    4.0
    Absolutely awful customer service. They started putting my packages on my deck underneath a bunch of snow instead of walking up our driveway and going to our front door which is cleared they would walk through the snow and put it on my deck I still don’t understand how that makes sense. Since January I’ve had multiple missing packages. And they still even after being told twice of an address switch Still send me previous owners mail. Update- It’s been 2 years from last review. I had to call about my lock box for packages being stuck and not opening. Someone answered the phone!! That’s the first plus second was the guy was nice and helped me with my problem with out being rude! I added 2 starts if I would of got this type of service the first time there wouldn’t of been a problem.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.