United States Postal Service

2.2
93 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 19120 Freeport St NW to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
19120 Freeport St NW, Elk River, MN
55330, United States

Hours

Reviews

2.2
93 reviews
5 stars
24
4 stars
4
3 stars
2
2 stars
4
1 star
59
  • HM
    Habib Rahman Mayar
    Oct 27, 2025
    1.0
    My package reached damage what should I do?
  • JH
    Josie Henderson
    Sep 19, 2025
    5.0
    I embarrassingly sent a package to an old address in Elk River. Now being a Duluth resident, I was obviously worried that I would never see said package. Fortunately enough, Jill at the office, as well as the delivery driver who was en route to deliver the package, were gracious enough to stop the delivery and hold the package for me until I make a trip down. Communication was great, as Jill was able to intercept the package in a timely matter AND call me back letting me know they got the package back to the office. Thank you for all you do at the post office!
  • HN
    Hiep Thong Nguyen
    Sep 2, 2025
    1.0
    I walked in with my Driver license that has the matching old address as required for in person change of address verification. The instructions do not require a second form of ID if the old address matches. After 20 minutes in line, i was told to come back tomorrow with a second form of ID. Fix your system or process! No wonder this place has 2.2 star rating
  • LI
    Lauren Ives
    Jun 4, 2025
    1.0
    This location is just horrible. Any questions any help that you need you were just met with immediate disrespect, lazy effort, and in the end no help at all. I cannot tell you how many times is my package has been mis delivered. There is no reason why my package Should be at its final destination at the elk River Postal Service And then magically gets rerouted to Minneapolis because people in the sorting center are too lazy to pay attention to labels and do their actual job. You will sit on hold for hours on hours for someone To just tell you that they can’t help you. I’ve now had four packages saying they’ve been delivered when they were never delivered to my house and I have yet to still receive all those packages. I talked to somebody on the phone saying that they would fix the problem and it has been a year and a half since I’ve heard anything back from them. What a horrible way to represent a company that’s supposed to deliver important services.
  • DW
    Dan Winkelman
    Feb 26, 2023
    1.0
    Postal service is the worst especially when it comes to a package delivery. It always comes late and they say the drive way is inaccessible. But this time they think my house was a business. Why can't they just say there closed instead of making up an excuse that it's my fault they can't get mail delivered on time.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.