The UPS Store

4.3
251 reviews
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Business Details

18140 Zane St, Elk River, MN
55330, United States
(763) 633-7050
https://locations.theupsstore.com/mn/elk-river/18140-zane-st
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About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #5093 in Elk River offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Across From Wal-Mart.

Details

  • DeliveryNot available

Location

The UPS Store
18140 Zane St, Elk River, MN
55330, United States

Hours

Reviews

4.3
251 reviews
5 stars
190
4 stars
13
3 stars
6
2 stars
11
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while many customers praised the friendly and helpful staff, several reviews highlighted instances of rudeness and poor service.

Efficiency

Customers generally appreciated the quick and efficient service, especially during busy times, although some reported inconsistent experiences.

Store Hours

There are complaints about the store closing early and not accommodating customers arriving just before closing time.

Amazon Returns

The store is recognized for its efficient handling of Amazon returns, although some customers experienced confusion regarding return policies.

Pricing Issues

Several customers expressed dissatisfaction with pricing, particularly regarding additional fees for packaging and shipping services.
  • SH
    Sarah Hess
    3 days ago
    5.0
    Great service, always friendly and super helpful! Thank you for all your hard work!!
  • JS
    J Strunk
    4 days ago
    5.0
    Had a wonderful experience with kind employees who were working hard (holiday season)
  • HP
    Heather Powell
    5 days ago
    5.0
    I can't say enough about the kindness and professionalism of the staff at this UPS Store. ​The team is sharp, knowledgeable, and makes every visit pleasant. This is a LOCALLY OWNED business—they even employ local high school students who are always kind, knowledgeable, and professional. In a world of nonstop, impersonal interactions, this place stands out. They manage the rush without ever losing that personal, friendly touch, and they are always ready with advice on the best way to package something, turning a potential chore into a quick, easy stop. Most importantly, they smile. They are kind. They are just people, like you and me, working hard. Next time you stop by, take a moment to look around, notice how busy they are, and appreciate what they do for you. Oh! And printing! AMAZING quality, beautiful color printed materials. Highly recommend the very reasonably priced printing services.
  • MC
    Matt Cournoyer
    Nov 13, 2025
    4.0
    Would've been 5 star but the older lady that helped me had attitude towards me. I was nothing but nice and considerate, quite sad I can't get the respect back.
  • DM
    DeLinda Moe
    Oct 25, 2025
    2.0
    Busy place but the person that helped with my package could use a happy pill or 5. Very snippy and not friendly at all. Didn't say hi or thank you or have a good day.... just take your box. I thought they were going to use the box my purchase came in that I was returning. Just flat out rude and inconvenienced at best.
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Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Elk River offer?

The UPS Store in Elk River offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and shipping supplies.