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Visit your local Post Office™ at 3145 Lexington Ave S to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported rude and unhelpful staff, with several specific complaints about employees' attitudes and lack of assistance.
Package Issues
Numerous reviews highlighted problems with lost or misdelivered packages, leading to frustration and dissatisfaction among customers.
Long Wait Times
Customers frequently mentioned long lines and slow service, indicating that the location may be understaffed or inefficient.
Communication Problems
There were complaints about difficulty in reaching the post office by phone and lack of follow-up on promised updates regarding packages.
Mixed Experiences
While many reviews were negative, some customers did express appreciation for specific employees who provided helpful service.
MF
Megan Fraser
4 days ago
2.0
Seems that no one answers the phone. Trying to get more information about missing mailbox keys and have gotten zero response. In past instances I have just dropped off packages here, so I have not interacted with their customer service. I did show up close to close one time without realizing and was turned away because they told me they weren't shipping anything else out that day?
FG
Fogner Ghoustlie
Oct 8, 2025
2.0
Just be careful because if you come to this location across people who are really nice that's all it could be. What I mean by that is they could be just nice and not really helpful. For an example. I came up here looking for a lost package because I was told by different post office that's where they sent it and after trying to explain that to the clerk up there after she's trying to tell me oh it's not my job to look for it. I get the manager who was really nice and told me he will help me find my package. Would give me an update that day and also if not that day will give me an update on Monday which never heard from him. Nothing. I did the Lost package thing. Never got to update nothing
B. Fatigue
SS
Sam Gorton (Sam)
Sep 3, 2025
1.0
I dropped off an addressed envelope with postage holding my MN Property Tax Return in one of their two drop boxes outside and it seems as though they lost it. The due date for the documents has passed, which if true, means they caused me to lose my ability to get a $1,752 refund.
I'll update this review if the issue is resolved, but it's almost been a month now and the MN Department of Revenue still has not received it.
AH
amanda h
Aug 23, 2025
2.0
They get their job done but are very rude
KK
Kim
Aug 21, 2025
5.0
I think the counter associates at this location deserve thanks. They are always so helpful and go above and beyond. When I forgot to put a suite # on an order, they got a message through to our carrier to not send packages back. Wow, THANK YOU !!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 3145 Lexington Ave S?
You can send mail and packages, get money orders, rent Post Office™ boxes, apply for passports, purchase gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications for the U.S. Department of State, and can take passport photos by appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require appointments via the online scheduler, though limited passport walk-in hours may be available at select locations.
What are the operating hours for this USPS location?
The Post Office is open Monday to Friday from 9 AM to 5 PM and Saturdays from 9 AM to 1 PM. It is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person by bringing two forms of ID and a completed application. Online reservations can be made at the USPS website.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with this Post Office for specific access times.
What nearby places can I visit before or after my appointment at the Post Office?
You might visit Lake Josephine, a nearby park and recreational area, or stop by Cedarvale Mall for shopping and local amenities before or after your visit.
Are there other postal or shipping services close to this USPS location?
Yes, other nearby postal facilities include US Post Office and Bulk Mail Center, which might be useful for shipping or bulk mailing needs.
What accommodations are near the United States Postal Service at 3145 Lexington Ave S?
Nearby hotels such as Microtel Inn & Suites by Wyndham and Extended Stay America offer convenient lodging options for visitors to the area.