The UPS Store

3.4
147 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2636 in Eagan offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Town Center Shoppes Just South Of Yankee Doodle Rd And Denmark Ave Next To Walgreens.

Details

  • DeliveryNot available

Location

The UPS Store
3432 Denmark Ave, Eagan, MN
55123, United States

Hours

Reviews

3.4
147 reviews
5 stars
81
4 stars
7
3 stars
3
2 stars
4
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service, with some employees praised for their helpfulness while others are described as rude and unprofessional.

Pricing Issues

Many customers expressed dissatisfaction with additional charges for services like taping boxes and printing labels, feeling that these practices are excessive.

Efficiency

While some reviews highlight quick and efficient service, others mention long wait times and issues with staff availability, particularly for notary services.

Positive Experiences

Despite the negative feedback, several customers reported positive experiences, particularly with specific employees who provided exceptional service.
  • AS
    Amanda S.
    Jan 3, 2026
    5.0
    Stopped by this UPS today with 7 Amazon returns one needing a label printed. Doing this many returns always gives me anxiety. Mark was the person who assisted us and has also helped us in the past and he is always so patient, knowledgeable and quick. The store was packed and all the people working had a smile on their face and were efficient and pleasant.
  • LL
    Leah
    Dec 26, 2025
    5.0
    I mixed up the label on my return package and Mark went out of his way to help me sort it out. Very helpful and patient!
  • TS
    Trevor Schauls
    Dec 14, 2025
    5.0
    I had an Amazon return. I paid $4.50 for a roll of tape. My box wasn't taped. Scanned it in and that's it. Super nice Staff too
  • SS
    Sam Sung
    Dec 4, 2025
    1.0
    UPS store with the worst customer service in the area. I have been using this place for a while and dropped buy to collect a UPS box. They said the don't provide these boxes and ask me to bring my stuff in and they will put it in a box and ship. You can way better rates for shipping thank from this store. I will never never visit them again.
  • SS
    Sarah
    Dec 2, 2025
    1.0
    The staff year is never really that friendly, today I paid one dollar to have a small piece of shipping tape fixed to one side of an Amazon return. The UPS store that I normally go to just leaves tape dispensers out. I would avoid this location.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Eagan offer?

The UPS Store in Eagan provides packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, computer access, and passport/photo ID services.