About
Shipping Service
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America. Last mile is a critically important part of the supply chain that benefits from scale, technology and experience. We arrange an average of 10,000,000 last mile deliveries and about 500,000 assemblies and installations annually.
Location
Hours
Reviews
4.5
484 reviews
5 stars
406
4 stars
20
3 stars4
2 stars4
1 star
50
What are people saying?
AI-generated from recent customer reviews
Delivery Timeliness
Many customers praised the punctuality of the delivery teams, noting they arrived on time or even early.
Professionalism
The delivery and installation teams were frequently described as professional, courteous, and efficient in their work.
Communication
Customers appreciated the proactive communication regarding delivery times and updates, although some experienced issues with scheduling.
Customer Service
Feedback on customer service was mixed; while some found it responsive and helpful, others reported significant frustrations and delays in resolving issues.
Installation Quality
Installation services received positive remarks for being thorough and careful, although there were instances of incomplete installations.
- TJTim JuntunenNov 15, 20251.0I will never do business with this company again if can avoid it. The delivery was fine, rescheduling 4 times due to their internal problems. is unacceptable
- BBBeth BaileyNov 14, 20255.0The two delivery technicians did an excellent job installing my new washer and dryer. They were courteous, professional, and made sure everything was set up perfectly. They worked efficiently, answered my questions, and left the space clean and tidy. I really appreciated their attention to detail and great customer service. Highly recommend!
- HBHiram Brother3Oct 7, 20251.0Rxo it's one of the most disturbed broker that you could deal with to call you 1000 times a day, learn the Fmcsa as a regulation regarding telephone communication. Stop calling truck drivers thousand times a day.Relay that message to your headquarters
- NSNicole SolarzOct 2, 20255.0Did a great job delivering a TV. On time, polite. Very happy with the service and the communication.
- TPT. P.Sep 29, 20255.0RXO's crew has delivered an LG Fridge and LG Washer to me and both times they were on time, professional and polite. They were careful removing the old units to avoid damaging walls, railings, etc. and left no mess behind. Thank you!
Frequently Asked Questions About RXO
What services does RXO Logistics provide?
RXO Logistics is the largest provider of last mile logistics for heavy goods in North America, arranging about 10 million last mile deliveries and 500,000 assemblies and installations annually.
Where is RXO located?
RXO is located at 935 Aldrin Drive, Eagan, MN 55121, USA.
What are the operating hours for RXO?
RXO is open every day from 8:00 AM to 5:00 PM.
How can I contact RXO for inquiries?
You can contact RXO via email at lastmile@rxo.com or by phone at +1 800-883-4593.
What languages does RXO support?
RXO supports English and Spanish languages for their services.
Where can I learn more about RXO's last mile logistics solutions?
You can learn more by visiting their featured message page at https://last-mile.xpo.com/.
What categories does RXO operate in?
RXO operates in XPO Enterprise Services, Shipping Service, and Cargo & Freight Company sectors.
Is there a related logistics company near RXO's location?
Yes, XPO Logistics, Inc., a freight, cargo, transportation, and shipping center, is located nearby, which may facilitate integrated logistics services.
Are there any vehicle rental services near RXO?
Yes, Dart Advantage Warehousing offers car rental services nearby, and Penske Truck Rental provides truck, movers, and RV rentals close to RXO.
Can I find storage and moving services near RXO?
Yes, nearby you can find self-storage facilities like Graebel Van Lines and All My Sons Moving & Storage, as well as PODS Moving and Storage, which offer storage and packing supplies.