Are you a certified freight forwarder?

Yes. Across AIT’s many global locations, we have dozens of certifications from multiple organizations, countries, and municipalities, including authorized economic operator status, good distribution practices certification, and many more.

Can you ship my specific item (i.e., what cargo types does AIT NOT accept)?

AIT’s logistics professionals are experienced with shipping all types of cargo, from temperature-controlled items such as food and pharmaceuticals to oversized and heavy freight to hazardous materials, including batteries, chemicals, and nuclear waste. For a list of items we do not ship, contact our office for commodity details.

Can I drop off an item for return at your facility?

No. AIT facilities are not consumer parcel drop-off locations. Please contact your seller/shipper to arrange for returns.

AIT Worldwide Logistics - our people deliver.

Brand Certified

AIT Worldwide Logistics

3.1

(17 reviews)

Get Directions Call Website

Business Details

3173 Dodd Road, Eagan, MN

55121, United States

(651) 905-9600

https://www.aitworldwide.com/locations/minneapolis-minnesota/

About

Logistics ServiceTransportation Service

AIT Worldwide Logistics is a global freight forwarder that helps its customers grow by expanding access to markets all over the world. For over 45 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, energy, high-tech, home delivery, life sciences, marine and more. In more than 150 worldwide locations across Asia, Europe, the Middle East and North America, AIT’s subject matter experts apply scalable, user-friendly technology to customize end-to-end deliveries via sea, air, road and rail—on time and on budget.

Details

Wheelchair accessible entranceAvailable

Location

AIT Worldwide Logistics

3173 Dodd Road, Eagan, MN

55121, United States

Get Directions

Hours

Monday7:30 AM - 5:00 PM

Tuesday7:30 AM - 5:00 PM

Wednesday7:30 AM - 5:00 PM

Thursday7:30 AM - 5:00 PM

Friday7:30 AM - 5:00 PM

SaturdayClosed

SundayClosed

2026-05-25Closed

2026-07-03Closed

2026-09-07Closed

2026-11-26Closed

2026-12-25Closed

Reviews

3.1

17 reviews

5 stars

4 stars

3 stars

2 stars

1 star

LB
Lorna Barnett
Dec 29, 2025
1.0
Very unhappy with their services. AIT is one of the delivery companies that IKEA uses to have their products delivered. I ordered a bookcase from IKEA in Nov, just before the holiday. The delivery was scheduled for the 1st week of Dec. Then, while it was confirmed to be on the truck headed for my home, the delivery was rescheduled to the following week with a 72-hour delivery window. AIT provided no further updates to narrow down that window, and failed to complete the delivery during that time. I called and spoke with both company's customer service teams. IKEA's team was very apologetic and wanted to resolve this. AIT's customer service team tried to negate blame and point fingers at IKEA, when AIT had already confirmed the failure occurred when the product was in their possession. At the time of posting this, it has been more than 30 days since I placed my order, have scheduled 3 different delivery dates, and AIT failed each time. I honestly wouldn't be this upset if AIT had just given me a "due to weather conditions" or "due to high demand/volume". The lack of accountability, responsibility, and general concern for upsetting customers of the companies they are contracted with is my big upset. I genuinely hope that businesses seeking to partner with them look elsewhere.
SL
Steven Larson
Dec 18, 2025
5.0
Very friendly, always a great place to deliver and pick up freight
KM
Kevan Muske
Nov 23, 2025
5.0
Helped load cabinets into truck filled order under 15 min
VS
victor stepanyuk
Feb 7, 2025
5.0
Delivered a load here, Fast and friendly service, got offloaded in no time, Jack Halverson is an amazing worker! He truly an asset to your company! Give him a good raise!
OM
Ora McKenzie
Oct 26, 2022
1.0
Lying company . they agreed to return a chair back to the shipper because I refused the delivery . Spoke to the manager and she agreed that the driver could pick up a chair he left on my porch . 30 days later I got a bill for the chair and shipper said they never got the item back . Filing Better Business Complaint and a small business lawsuit for corrections

Frequently Asked Questions About AIT Worldwide Logistics

Do you have any other locations in North America?

Yes. AIT’s expanding global presence includes dozens of locations across North America, as well as Asia and Europe.

Do you offer international shipping?

Yes. AIT is a global freight forwarding company with decades of experience handling shipments to all areas of the world. We also offer customs clearance support, including our in-house, licensed customs brokerage team.

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