Brand Certified
United States Postal Service
2.8(141 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
2800 W Michigan St, Duluth, MN
55806, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 2800 W Michigan St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.8
141 reviews
5 stars
52
4 stars
11
3 stars
4
2 stars
5
1 star
69
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude and unhelpful interactions, particularly with certain employees.
Delivery Issues
Numerous complaints about delayed or undelivered mail and packages, with some customers experiencing significant frustration over missed deliveries.
Staffing Problems
Many reviews noted that the location appears understaffed, leading to long wait times and inefficient service.
Phone Accessibility
Customers expressed frustration over the inability to reach the post office by phone, with many reports of calls going unanswered.
Mixed Experiences
Overall, experiences varied widely, with some customers having positive interactions while others reported severe dissatisfaction.
- JFJeff FellnerJan 24, 20261.0The blue box outside states the listed times of pickup.. takes about 6 days for them to collect the packages from the blue boxes. I will use FedEx or UPS from now on. Can't trust this location
- KSKatelynn SatterJan 10, 20264.0Thank you for updating this location with a self-service kiosk! This makes it one million times more efficient and easy to ship out packages without issue. However, I just dropped off a package last night using the kiosk and it’s now 18 hours later and the package still has not been accepted into USPS for transit. I’m a little worried but haven’t run into any issues yet. Also, the older lady with glasses (not sure of her name) is always very helpful and friendly.
- JVJoshua VogtDec 5, 20255.0Lisa was a great help with my package issues!
- RDRachel DavenportOct 17, 20255.0Good service good people I don't understand why they're score so low people should respect the post office
- WAWahab AmiriSep 17, 20255.0Wonderful people with wonderful service. I am very grateful for their great service. They were kind to me. They helped me a lot to help and solve my problems. I can't describe how grateful I am and how wonderful people they were.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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