Brand Certified
United States Postal Service
3.5(167 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
300 Civic Heights Dr, Circle Pines, MN
55014, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 300 Civic Heights Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
300 Civic Heights Dr, Circle Pines, MN
55014, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.5
167 reviews
5 stars
96
4 stars
7
3 stars
4
2 stars
6
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly highlighting Mary for her exceptional service.
Staffing Issues
Several reviews mentioned understaffing and long wait times, especially during busy periods, leading to frustration among customers.
Passport Services
Numerous complaints were made regarding the passport appointment system, including last-minute cancellations and poor management.
Delivery Problems
Customers reported issues with package deliveries, including misdeliveries and damaged items, leading to dissatisfaction with the postal service.
- KOKatie OBrienJan 18, 20261.0Do yourself a favor and buy your shipping label printer and print your own labels. I have one but was visiting for family for the holidays and I usually ship a box of crap I buy to send home. They are ripping people off on shipping prices! I put same exact dimensions and weight and if I was to print my own label it was $30 cheaper. I don’t know how they are doing this. A 18 x 12 x 10 costs $50 lol. A bigger box I sent that was pretty light costs $97 . Don’t ship crap out of here. I went along with it cause I was flying out next day. The shipping costs more than what I put in box lol
- PVPH VJan 15, 20261.0It was partially our fault for being 15 minutes late but we had 2- 15 min appt for 2 for passports. They told us to come back another day without even asking for our names or allowing at least 1 person to get theirs done. They claimed they were booked. We are pretty sure they lied because the lot was empty and no one was coming in. We also had 2 separate photo only appointments that we were not late on. No one else ever showed up in the 45 minutes we were there! When we returned a few days later with a new appointment for 2 passports, we were not only 20 minutes early, they made us wait half an hour! What they had to say was “she JUST went on lunch” ..when she returned 30-40 minutes later, she made it very well known that she went on lunch knowing we had an appointment! She said “I don’t know why they do ‘this’” .. do what?! I don’t know how you knew you had appointments and couldn’t wait until after or before! Just to mention, there was no other person there for passports but us! I do not recommend this place. We only went here as our work/school schedules only fitted well with this location. They get 1 star for having availability but they can’t even make it to their own appointments. Terrible service.
- KKKurtDec 12, 20252.02 days in a row the outside drive thru mailbox was jammed full. Unable to mail something.
- NSNick SimonDec 12, 20251.0Absolutely terrible passport service. Make an appointment, show up at the time you’re told to, and then you stand around for 20 minutes before you decide to leave because there’s too many people in line and they are understaffed. I was told. It’s also the holiday season is another thing I was told. Office office has always been understaffed, getting told to wait when you make an appointment Add a government place that make sense though. Really bad post office. Now I’ll go waste more of my time and make Have to make another appointment at a different location. Thanks for nothing circle Pines.
- RARichard ANov 12, 20252.0Wife and daughter went to get one stamp to mail letter to Santa and clerk was being rude to the woman in front of my wife and daughter then decided to take that attitude and point it towards my wife and daughter.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the USPS location at 300 Civic Heights Dr, Circle Pines?
You can send mail and ship packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and more at this USPS location.
Do I need an appointment to get passport services at this USPS location?
Yes, most passport services require scheduling an appointment using the USPS online scheduler, though limited walk-in hours may be available at select locations.
Can I get a passport photo taken at this Circle Pines Post Office?
Yes, but you need to make an appointment through the online scheduler for first-time passport and photo services.
What are the business hours for the USPS location in Circle Pines?
The Post Office is open Monday to Friday from 8:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
How can I reserve a PO Box at this USPS facility?
You can search for available PO Boxes and reserve one online at the USPS website, then complete your setup in person at the Post Office.
Does the Circle Pines Post Office offer 24/7 access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so check with the local Post Office for specific times.
What nearby places can I visit before or after going to the USPS at 300 Civic Heights Dr?
Nearby, you can visit Lotus House of Prints for flowers and gifts, Tamarack Park for outdoor activities, or Centennial Library for community events.
Are there other postal services close to the USPS at 300 Civic Heights Dr?
Yes, other nearby postal facilities include another United States Postal Service location and the US Post Office in the area.
What nearby professional services might be useful when visiting the Post Office?
Near the Post Office, you can find professional services like Inspire Architects for design needs and Renovation Counseling for mental health support.
How can I contact the USPS location at 300 Civic Heights Dr, Circle Pines?
You can call the local phone number at +1 763-717-0595 for inquiries or visit their website for more information.
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